Sales Coordinator

Eurofins; York and North Yorkshire; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading testing and certification company is seeking a proactive Sales Coordinator in York. This role involves managing customer enquiries, following up on sales opportunities, and maintaining CRM data. Ideal candidates will have strong attention to detail, problem-solving skills, and prior experience in customer service. This position offers a competitive package with opportunities for remote work and professional development.

Benefits

Five weeks annual leave plus bank holidays

Pension provision

Training and development opportunities

Qualifications

• Strong attention to detail and problem-solving mindset.
• Experience in customer service or sales support roles.
• Proven ability to communicate effectively with customers.

Responsibilities

• Respond to customer enquiries in a timely manner.
• Follow up on quotations promptly.
• Liaise with colleagues to resolve customer queries.
• Maintain and update data in CRM systems.

Skills

Attention to detail

Problem-solving

Customer communication

Collaboration

Tools

CRM systems

Job description

Eurofins E&E UK is looking to recruit a proactive and organised Sales Coordinator. In this role, you will work alongside two of our office-based operational teams, acting as a key primary contact for existing customers and building relationships with new customers as you follow up on sales opportunities and handle customer enquiries.

You will support the operational and sales teams, marketing and other stakeholders as we deliver excellent customer service, build relationships, and maximise opportunities to cross-sell our services.

Our team is customer-centric, supporting and working together to ensure you meet your goals and deliver the best outcome for the customer. We want to hear from you if you can demonstrate good attention to detail, a robust problem-solving mindset, and thrive in a collaborative environment.

Join the Eurofins Electrical & Electronic UK Limited team and contribute directly to our customers' development of new products and cutting-edge technologies.

What will you deliver?

• Timely responses to customer enquiries
• Effective and timely follow-up of quotations
• Effective communication with both customers and colleagues by telephone, email and online
• Liaison across different business units to resolve customer queries swiftly.
• Ensure data in our CRM and other key tools are kept up to date and managed in real-time.
• Develop relationships with customers to ensure levels of service are high, and work as part of the larger team to manage the priorities of each customer.
• Have the drive and passion to create a great customer experience and maximise sales opportunities.

Upon joining the Eurofins Electrical & Electronic UK team, you will receive a competitive package with good pension provision, training and development and the opportunity to progress in a growing and ambitious company. The post is full-time (37.5 h/pw), and we offer five weeks of annual leave plus bank holidays. There is the possibility to work some of the time remotely.

Eurofins Electrical & Electronic UK delivers an extensive range of services covering all aspects of compliance, certification and testing for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.

Eurofins E&E UK has locations in York, Castleford, Grangemouth, Bristol, London, Southampton, Ellesmere Port, Wimborne, and Bideford.