Sales Coordinator

Howard James Recruitment Consultancy Ltd; Knutsford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A dynamic business in Knutsford is seeking an ambitious Sales Coordinator to join their sales desk. In this role, you will provide excellent customer service, process orders, and support marketing activities. Ideal candidates will have strong organizational skills and experience with CRM systems. The position offers a vibrant team environment and opportunities for career growth.

Benefits

Supportive team

Career growth opportunities

Vibrant work environment

Qualifications

• Ambitious, motivated, and customer-focused.
• Strong organizational skills with attention to detail.
• Confident Excel and IT user; Sage experience is advantageous.

Responsibilities

• Deliver excellent customer service, acting as the main point of contact for enquiries.
• Handle incoming calls and emails, and follow up on customer quotes.
• Track shipments and provide after-sales support.

Skills

Customer service

Organizational skills

Excel

Proactive communication

Tools

Sage

CRM systems

Job description

Overview

Sales Coordinator | Location: Knutsford | Permanent, Full-Time

Howard James Recruitment are excited to be working with a growing and dynamic business who are seeking an ambitious and enthusiastic Sales Coordinator to join their busy sales desk. This is a fantastic opportunity to work in a fast-paced environment, where you'll play a key role in supporting customers, processing orders, and ensuring the smooth dispatch of goods worldwide.

Responsibilities

• Deliver excellent customer service, acting as the main point of contact for enquiries.
• Handle incoming calls and emails, and follow up on customer quotes.
• Build strong relationships with customers, freight providers, and distributors.
• Obtain freight quotes for air, sea, and road shipments.
• Prepare sales documentation, commercial invoices, and dispatch paperwork.
• Liaise with the warehouse team to ensure timely order fulfilment.
• Input and manage sales orders, pricing, and account details using Sage or similar systems.
• Track shipments and provide after-sales support.
• Produce daily reports and contribute to team meetings.
• Support marketing activity such as mailers and customer contact list creation.
• Collaborate with the Sales Director to help drive orders and explore new business opportunities.
• Maintain and use CRM systems and shared IT resources effectively.

What We're Looking For

• Ambitious, motivated, and customer-focused.
• Strong organisational skills with excellent attention to detail.
• Confident Excel and IT user; Sage (or similar system) experience is advantageous.
• A proactive communicator with the enthusiasm to pick up the phone and get results.
• Able to work independently as well as part of a team.

Why Apply?

This role offers:

• A chance to join a vibrant and supportive team
• The opportunity to make a tangible impact within the business
• Real scope to grow your career in sales administration

Interested? Apply today with your CV to Howard James Recruitment and take the next step in your career