Sales Coordinator

Kapital 7 Recruitment; Crewe; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a Sales Coordinator to support the sales process within a well-established production business. This role involves research, processing customer orders, and ensuring accuracy. Responsibilities include handling calls, advising customers, and supporting finance with credit control, all aimed at generating new business opportunities. The ideal candidate will have proven sales experience, effective communication skills, and the ability to work towards targets within a fast-paced environment.

Benefits

Commission Scheme

Bonus

Great Company Benefits

Qualifications

• Proven experience in a sales environment, preferably in production or manufacturing.
• Understanding of sales targets and deadline-driven work.

Responsibilities

• Research and canvass for new business, process customer orders, ensure accuracy.
• Prepare quotes, invoices, and other sales-related documentation.
• Assist sales team with reports, presentations, and sales data.
• Handle inbound and outbound calls to follow up on customer orders and satisfaction.
• Advise customers on predicted delivery dates and deal with queries.
• Approve orders exceeding credit limits and assist finance with payments.
• Identify sales opportunities and support marketing campaigns.

Job description

Sales Coordinator - Production

Crewe

£28k + Commission Scheme + Bonus + Great Company Benefits

Permanent

I am currently looking for an accomplished Sales Co‑ordinator to play a pivotal role in supporting the sales process, ensuring smooth communication between the company and its customers.

Whilst joining a well‑established production business and with a heavy duty of administrative responsibilities within a customer‑facing capacity, you will conduct outbound calling activity, generating orders, seeking new leads, whilst communicating with existing customers.

Key Responsibilities

• Researching and canvassing for new business, processing customer orders, ensuring accuracy and timely delivery.
• Prepare quotes, invoices, and other sales‑related documentation.
• Assisting the sales team with preparing reports, presentations, and sales data.
• Handling inbound calls and make outbound calls to existing customers to follow up on orders, check satisfaction, and identify upselling opportunities.
• Advise customers of predicted delivery dates, updates on orders, dealing with customer queries.
• Approving orders for accounts which are over the original credit limit set.
• Supporting Finance on the control of credit limits and chasing late payments.
• Identify sales opportunities and pass leads to the sales team whilst supporting marketing campaigns.

With proven experience of working in a sales environment – ideally in a production / manufacturing / engineering capacity – you will showcase the ability to find opportunities to explore in order to generate new business.

You will have a clear understanding of sales targets, working to deadlines, whilst providing technical and professional advice.