Sales Consultant

McCarthy Stone; Southend-on-Sea; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retirement living specialist in Southend-on-Sea seeks a driven sales professional to achieve targets while providing exceptional customer experiences. You'll negotiate competitive deals and engage with clients to guide them through significant decisions. The ideal candidate has a proven record in customer-focused sales, excellent communication and negotiation skills, and experience in estate agency or housebuilding. This opportunity offers competitive salary, benefits, and membership in a high-performing team.

Benefits

Competitive Salary and uncapped Sales Commission

Company Car and Mileage paid

Company Pension Scheme

Life Assurance

Professional Subscriptions paid

Qualifications

• Experience in a customer-centric sales environment with targets.
• Proven track record in sales, ideally in estate agency or housebuilding.
• Strong commercial acumen and relationship-building skills.

Responsibilities

• Achieve sales targets through negotiating competitive deals.
• Provide tailored customer experiences and maintain high presentation standards.
• Collaborate with various departments for smooth operations.

Skills

Customer-centric sales experience

Negotiation skills

Organisational skills

Familiarity with Salesforce

Communication skills

Tools

Salesforce

Microsoft Office

Job description

What You Will Do

Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.

Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.

Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone's offerings.

Community Engagement: Foster relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.

Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.

Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.

Why You Will Enjoy Working With Us

Be part of a high-performing, customer-centric team that exceeds targets and cultivates community spirit.

Innovate and grow with us through continuous professional development and learning opportunities.

Engage in a role where no two days are the same, from managing off-plan sales to nurturing relationships.

Requirements

Experience in a customer-centric sales environment, with a proven track record in a target-driven setting.

Strong commercial acumen, organisational skills, and proficiency in tools like Salesforce and Microsoft Office.

Excellent communication, negotiation, and objection handling skills.

A team player who thrives on collaboration and community engagement.

Ready to lead a team that sells more than homes - they sell a lifestyle?

We are seeking someone with a proven track record in customer-focused, target-driven sales, ideally with estate agency or housebuilding experience, who combines a strong commercial mindset with exceptional relationship-building, communication, and negotiation skills.

This role is more than sales. You will deliver outstanding customer experiences, connecting with clients, understanding their needs, and guiding them through a major life decision with care and confidence. Success comes from balancing customer needs with business goals, proactively managing your pipeline, and driving measurable results—all while being part of a high-performing, agile team shaping the future of retirement living.

Benefits of Joining Our Sales Team

Financial:

• Competitive Salary and lucrative uncapped Sales Commission Scheme
• Company Car + Mileage paid for
• Company Pension Scheme
• Life Assurance
• Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

• Tuesday to Saturday work pattern (Sunday and Mondays off)
• 24 days holiday (rising to 28) plus Bank Holidays (in lieu)
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• On-site parking
• Family Friendly Policies