Sales Consultant

WATCHES OF SWITZERLAND; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading luxury retail company in Newcastle upon Tyne is seeking a Sales Consultant to deliver exceptional client service and build strong relationships. This role involves working towards personal and team targets while sharing knowledge about luxury products. The ideal candidate has a positive attitude, communication skills, and a desire to learn. This position offers various benefits, including a generous discount scheme and holiday purchase options.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Positive, 'can-do' attitude.
• Passion for delivering exceptional client service.
• Great communicator with a natural flair for striking up conversation.
• Eager to learn and build on retail and product knowledge.
• Flexible team player ready to go the extra mile.

Responsibilities

• Deliver excellent client service in Goldsmiths Showrooms.
• Build strong client relationships.
• Contribute to showroom success by meeting personal and team targets.
• Develop product knowledge and share passion for products with clients.

Job description

Overview

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Sales Consultants are dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in our Goldsmiths Showrooms. Working towards personal and team targets, you will play a key role in the success of the Showroom; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products.

Responsibilities

Responsibilities include delivering excellent client service in Goldsmiths Showrooms, building strong client relationships, and contributing to showroom success by meeting personal and team targets. You will continually develop your product knowledge and jewellery expertise and share your passion for our products with clients.

About You

• A positive, "can-do" attitude
• A passion for delivering exceptional client service
• A great communicator with a natural flair for striking up conversation
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

About Us

With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.

Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. We have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites.

Our success is based on strong, long-standing partnerships with prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn