Sales Consultant

David Lloyd Leisure; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading health and fitness group is looking for a Sales Consultant for their Birmingham club. This full-time role entails driving membership growth by presenting the club's features, conducting tours, and closing sales. Responsibilities also include managing member relationships and inquiries, ensuring high customer satisfaction, and collaborating with the team. Candidates should possess strong sales skills, excellent communication abilities, and experience in customer-facing roles. Join a dynamic team dedicated to promoting health and wellbeing.

Qualifications

• Strong sales, negotiation, and customer service skills.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet targets.
• Proven organizational and time-management skills.
• Experience in sales or customer-facing roles is preferred.

Responsibilities

• Drive membership growth through identifying prospective members.
• Present club features, conduct tours, and close membership sales.
• Develop and maintain relationships with potential and current members.
• Manage inquiries and provide exceptional customer service.
• Collaborate with the team to achieve monthly targets.

Skills

Sales skills

Customer service skills

Communication skills

Negotiation skills

Organizational skills

Time-management skills

Ability to work under pressure

Proficiency in digital tools

Job description

This is a full-time, on-site role for a Sales Consultant at our Birmingham club. The Sales Consultant will be responsible for driving membership growth through identifying prospective members, presenting our club's features and benefits, conducting tours, and effectively closing membership sales. Additional responsibilities include developing and maintaining relationships with potential and current members, managing inquiries, and providing exceptional customer service to promote customer satisfaction and retention. Collaborating with the team to achieve monthly targets and contributing to creating a welcoming club environment are also key aspects of this role.

• Strong sales, negotiation, and customer service skills
• Effective communication and interpersonal skills
• Ability to work in a fast-paced environment, meet sales targets, and manage multiple priorities
• Proven organizational and time-management skills
• Experience in sales or customer-facing roles is preferred
• Passionate about promoting health, fitness, and wellbeing
• Team-oriented mindset with a proactive and positive attitude
• Proficiency in using digital tools and CRM systems is a plus
  David Lloyd Clubs is Europe's largest health and fitness group, comprising 133 clubs, with 103 located in the UK and 30 across mainland Europe, operating under the David Lloyd Clubs, Harbour Clubs, and David Lloyd Meridian Spa and Fitness brands. Our mission is to enhance the physical and mental wellbeing of our 730,000+ members by offering state-of-the-art gyms, pools, racquet facilities, group exercise studios, luxurious spas, and family-friendly amenities in welcoming environments. Our team includes over 2,000 health and fitness experts and 680+ tennis professionals. We are committed to fostering a sense of belonging, impacting local communities positively, and offering innovative spaces for fitness, relaxation, work, and socializing.