Sales Associate - Menswear

Harrods Careers; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury retailer in Cheltenham is looking for a Sales Associate to deliver exceptional customer service within the Menswear department. You will greet customers and assist them in selecting products while maintaining the store's visual standards. Ideal candidates should be passionate about customer satisfaction and have experience in fashion or hospitality. A package including 22 days’ holiday, birthday off, and a generous discount is offered.

Benefits

22 days holiday

Birthday off

Up to 33% store discount

Competitive commission scheme

Generous pension scheme

Qualifications

• Confident in executing exceptional service.
• Passionate about delivering customer satisfaction.
• Ability to overcome challenges.

Responsibilities

• Provide customers with exceptional customer service.
• Assist clients in selecting products.
• Maintain visual standards of the store.

Skills

Exceptional customer service

Product knowledge

Experience in fashion or hospitality

Resilience

Team collaboration

Sales target achievement

Job description

About the Role

Our menswear division consists of Sports, Outdoor, Loungewear, Contemporary, International and Designer collections. Our sales associates will be working with a multitude of world renowned brands, whilst demonstrating our core values and striving to make anything possible for our customers.

You will be responsible for providing customers with exceptional customer service. This includes greeting customers, offering a personalised experience, assistance in selecting the perfect products for their needs, and maintaining the stores visual standards.

About You

You will be confident in carrying out exceptional service, this may include assisting clients, to meet their needs, styling for special occasions or simply bringing the Harrods magic to Menswear. We can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight.

You will also:

• Have a passion for delivering exceptional customer service and sports
• Have the ability to demonstrate product knowledge to your clients
• Have proven experience within fashion or hospitality
• You’ll be resilient, believing that anything is possible and can overcome challenges in front of you
• Be collaborative in your nature, and thrive as part of a team
• Enjoy the thrill of achieving sales targets

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram

Additional Information

Time Type: Permanent

Department: Menswear (Eveline Calcasola (On Leave))