Sales Associate - Fashion

HARRODS; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury department store in the UK is seeking customer service representatives to provide world-class service and build quality customer relationships. Ideal candidates will be passionate, resilient, and enjoy achieving sales targets. The role offers training and development opportunities along with benefits like 22 days' holiday and generous discounts. Join us to make remarkable experiences for our customers.

Benefits

22 days' holiday

Birthday off

Up to 33% discount

Competitive commission scheme

Generous pension scheme

Qualifications

• Passionate about people and customer service.
• Ability to keep the shop floor running smoothly.
• Eager to develop skills in a retail environment.

Responsibilities

• Provide world-class customer service and build quality relationships.
• Demonstrate exceptional product knowledge.
• Achieve business goals as an ambassador of the brand.

Skills

Organisational skills

Calm under pressure

Resilience

Collaborative nature

Sales target achievement

Job description

About the role

You'll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

In return, you'll enjoy a package that includes 22 days' holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme.

About you

You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight.

• Have great organisational skills to keep the shop floor running smoothly
• Have the ability to remain calm, and measured even when under pressure
• You'll be resilient, believing that anything is possible and can overcome challenges in front of you
• Be collaborative in your nature, and thrive as part of a team
• Enjoy the thrill of achieving sales targets

About Harrods

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our promise to you / Benefits

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. On top of this, you will receive a great set of benefits, great in-store discounts with extra 10% staff only days and a culture of recognition which celebrates and rewards individual achievement.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram