Sales Associate

Totally Wicked; Brighton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dynamic retail company is seeking a part-time Sales Associate in Brighton. This role involves delivering excellent customer service, processing sales, and maintaining store standards. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to meet sales targets. This position offers a competitive salary, ongoing training, and a variety of benefits including paid holidays and a generous staff discount.

Benefits

Competitive salary

Branded uniform

30 days holiday (Pro-Rata)

Ongoing training and development

Generous staff discount

Healthcare Cashplan

Cycle / Tech schemes

Holiday Buy and Sell scheme

Recognition Awards

Qualifications

• Professional, enthusiastic, and friendly attitude.
• Experience in achieving sales targets or KPIs.
• Ability to thrive in an independent and team environment.

Responsibilities

• Deliver great customer service according to ‘Mr Wicked Cares’.
• Process customer purchases accurately.
• Maintain high store standards and cleanliness.

Skills

Customer service

Sales targets achievement

Communication skills

Teamwork

Flexibility

Job description

At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference.

Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have an excellent product knowledge and a commitment to ensure that every customer receives a personalised service.

In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.

As a part‑time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network.

You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!

Responsibilities

• Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
• Accurately process customer purchases to ensure stock accuracy
• Complete customer refunds and credits
• Maintain high store standards through cleanliness, presentation and overall store image
• Keep up to date with, test and demonstrate all of our products
• Assist with stock counts and highlight any discrepancies to the Store Manager

Qualifications

• Be professional, enthusiastic and friendly
• Want to be a part of a Company that will support and develop you
• Have experience in achieving sales targets or KPIs
• Have excellent communication skills
• Believe in giving every customer the best service
• Thrive in an environment where you feel valued
• Be comfortable with working independently and working as part of a team
• Be flexible to work across 7 days
• Be over 18

Benefits

• A competitive salary
• Branded uniform
• 30 days Holiday (Pro‑Rata)
• Ongoing training, development and career opportunities
• Generous staff discount
• Healthcare Cashplan *
• Cycle / Tech schemes *
• Holiday Buy and Sell scheme
• Learn to Drive scheme
• Recognition Awards
• A wide range of other benefits including pension, bonus schemes, on‑site gym (Head office only) and many more!

* Some benefits require a qualifying period of employment

Successful applicants will be required to undertake a disclosure and barring service (DBS) check.

We regret we cannot contact everyone who is not selected for an interview nor provide feedback to those who have not been successful for interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

Totally Wicked is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

No agency interest