Sales Assistant (Key Holder) - 20 Hours Per Week

REGATTA; Murton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in Murton is seeking a Sales Assistant with Keyholder responsibilities to join their team. The role involves delivering excellent customer service, providing expert product advice, and maintaining store appearance, working 20 hours a week with a starting pay of £12.55 per hour. Additional benefits include bonuses, discounts, and a supportive work environment.

Benefits

28 days annual leave

Up to 70% discount

Monthly performance bonus

Brand new store kit each season

Qualifications

• Deliver a first-class customer experience tailored to individual needs.
• Provide expert advice on products for customer adventures.
• Maintain a friendly and inviting store environment.

Responsibilities

• Replenish and display clothing and accessories.
• Engage with customers to enhance their shopping experience.

Skills

Customer service

Communication

Product knowledge

Job description

Do you love meeting new people, tending to ask lots of questions and get a buzz from giving personalised advice? If so, then you would love to hear more about our exciting opportunity for a Sales Assistant with Keyholder to join our Regatta store team in Dalton Park working 20 hours per week.

People love working in our stores – and we have the employee engagement results to prove it. Home to our brands Craghoppers, Dare2b and Regatta, in every store you’ll find members of the team as diverse as the customers who love shopping there. It’s a friendly, supportive family business – a place where bakers, dog walkers, book‑worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.

The difference you’ll make (after full training!):

• You will deliver a first‑class customer experience, tailored to people’s individual needs.
• With your warm personality and enthusiasm, the store will always be friendly and inviting to both regular and new customers.
• Clothing and accessories will be replenished and displayed with your intuitive merchandising skills.
• Your in‑depth product knowledge of features and benefits allows you to provide expert advice on what customers need for all their adventures.

Our investment in YOU! We understand that everyone’s career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all team members. You will develop transferable skills and gain valuable experience as part of the Regatta Family, whilst working with a diverse group that shares the same core values of Great Relationships and Entrepreneurial Spirit.

Our investment in the environment!

Sustainability is at the core of everything we do, and you will have the opportunity to support our Group‑wide sustainability committee, put ideas into action and really make a difference to the world we live in.

What we can offer you:

• Starting pay above minimum wage, £12.55 per hour
• Additional pay increases in line with our Trailblazers development programme – earn as you learn!
• A monthly bonus based on store performance
• Brand new kit provided each season to wear in store
• Up to 70% discount on all Regatta Group brands
• Fantastic monthly and annual awards to recognise individual and store achievements
• 28 days annual leave (inclusive of bank holidays & pro‑rated for weekly hours)
• Holiday pay based on your average hours worked
• Long service awards, including meals and trips away as well as an extra day of annual leave!
• Meaningful internal and external wellbeing initiatives and support available
• A charity fundraising matching scheme as well as long standing partnerships with charities such as the Alzheimer’s Society
• Store events within the local community