Sales Assistant: Customer‑Focused with Growth & Bonus

Simon Acres Group; Cambridge; On-site; GBP 27,000 - 32,000; Full time

Job summary

A well-established merchant in Cambridge is seeking a Sales Assistant to deliver exceptional customer service and provide essential administrative support. The ideal candidate will possess strong communication skills, attention to detail, and preferably previous experience in a merchant environment. This role offers a full-time position with generous benefits including bonuses, a pension scheme, and opportunities for career advancement. Join a supportive team focused on customer satisfaction.

Benefits

Generous Bonus

Opportunities for career development

Supportive work environment

Pension Scheme

23 days holiday

Employee discounts

Qualifications

• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills are essential.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organizational skills and attention to detail are required.
• Ability to thrive in a fast-paced setting is necessary.

Responsibilities

• Provide excellent customer service, assisting customers with product selection.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly.

Skills

Customer service

Communication skills

Organizational skills

Knowledge of plumbing and heating products

Job description

A well-established merchant in Cambridge is seeking a Sales Assistant to deliver exceptional customer service and provide essential administrative support. The ideal candidate will possess strong communication skills, attention to detail, and preferably previous experience in a merchant environment. This role offers a full-time position with generous benefits including bonuses, a pension scheme, and opportunities for career advancement. Join a supportive team focused on customer satisfaction.