Sales Assistant

Auslanka Technologies; Tipton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in sales is seeking a motivated Sales Assistant to join its team in Tipton. The role involves assisting customers, maintaining product knowledge, and supporting sales objectives. Candidates should have at least 3 years of relevant experience and strong customer service skills. Opportunities for career advancement and a supportive work environment are part of the offer.

Benefits

Competitive hourly rate/salary with opportunities for commission/bonuses

Employee discount on products

Opportunities for career advancement

Supportive and collaborative work environment

Ongoing training and development

Qualifications

• Minimum of 3 years of experience in a retail or sales environment.
• Strong customer service skills with a focus on creating a positive customer experience.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers in a friendly and professional manner, providing product information and support.
• Process sales transactions accurately and efficiently.
• Support the sales team in achieving sales targets and objectives.

Skills

Customer Service

Communication Skills

Sales Techniques

Attention to Detail

Tools

Point-of-Sale (POS) Systems

Job description

Full-Time/Part-Time/Online

Type: Full-Time/Part-Time/Online

Experience: 3+ years

About the Role:

We are seeking a motivated and experienced Sales Assistant to join our sales team. The ideal candidate will be passionate about customer service, have a strong understanding of sales processes, and be eager to contribute to our company’s growth. As a Sales Assistant, you will support the sales team in achieving targets and ensuring a seamless customer experience.

Key Responsibilities:

• Assist customers in a friendly and professional manner, providing product information and support.
• Maintain a high level of product knowledge to answer customer inquiries and make recommendations.
• Process sales transactions accurately and efficiently.
• Support the sales team in achieving sales targets and objectives.
• Assist in maintaining store displays and stock levels, ensuring the sales floor is presentable at all times.
• Handle customer complaints and returns with patience and professionalism.
• Participate in promotional activities and assist with in-store events.
• Monitor inventory levels and report any stock shortages or issues.
• Ensure compliance with company policies and procedures.

Qualifications:

• Experience: Minimum of 3 years of experience in a retail or sales environment.
• Customer Service: Strong customer service skills with a focus on creating a positive customer experience.
• Communication Skills: Excellent verbal and written communication skills.
• Sales Techniques: Familiarity with sales techniques and strategies.
• Team Player: Ability to work effectively in a team-oriented environment.
• Technology Skills: Proficiency in using point-of-sale (POS) systems and other retail software.
• Attention to Detail: Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience in a specific industry or product line relevant to our business.
• Ability to work flexible hours, including weekends and holidays.
• Familiarity with inventory management and stock control.
• Basic understanding of sales metrics and reporting.

What We Offer:

• Competitive hourly rate/salary with opportunities for commission/bonuses.
• Employee discount on products.
• Opportunities for career advancement within the company.
• Supportive and collaborative work environment.
• Ongoing training and development.

How to Apply:

If you meet the qualifications and are passionate about helping customers and contributing to a successful sales team, we would love to hear from you. Please submit your CV and cover letter through our online application form with the subject line "Sales Assistant Application.