Sales Assistant

Wolseley UK Limited; Potters Bar; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading trade merchant in Potters Bar seeks a Sales Advisor to provide outstanding customer service and maintain health and safety standards. The role involves serving customers, handling inquiries, managing stock, and delivering orders. Ideal candidates will have prior customer service and sales experience, along with a positive attitude and eagerness to learn.

Benefits

Annual leave

Generous pension scheme

Potential bonuses

Enhanced maternity/adoption leave

Access to discounts

Healthcare access

Cycle to Work scheme

Qualifications

• Prior customer service and sales experience with the ability to engage with customers.
• Eagerness to learn with a positive and enthusiastic attitude.

Responsibilities

• Serving customers on the trade counter by understanding their specific needs.
• Responding to customer enquiries via phone & email promptly.
• Maintaining excellent Health & Safety standards in the warehouse.
• Booking stock in and putting it away in the designated location.
• Picking and packing customer orders with accuracy.
• Driving a 3.5T Luton van delivering orders to sites.

Skills

Customer service experience

Sales experience

Positive attitude

Enthusiastic work ethic

Job description

Overview

Sales Advisor - Potters Bar - Plumb Centre

Salary: £25,652.88 + Bonus + Excellent Benefits

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our YuLife app, our Cycle to Work scheme and more!

Role location: Potters Bar

Responsibilities

As a Sales Advisor based in our Potters Bar branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.

• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.

• Working within the warehouse maintaining excellent Health & Safety standards (This will involve manual handling heavy stock e.g. toilets, sinks, boilers and radiators).

• Booking stock in and putting it away in the designated location.

• Picking and packing customer orders with accuracy and efficiency.

• Driving a 3.5T Luton van delivering orders to sites.

This is a full time permanent role working 40 hours per week, Monday to Friday from 8am - 5pm, no weekend work required.

Qualifications

And here’s what we’d like you to have:

• Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service.

• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic.

We look forward to receiving your application!

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