Sales Assistant

Hope House; Ludlow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable children’s hospice in Ludlow is seeking a Part-time Sales Assistant. You will be responsible for providing excellent customer service and supporting the shop's operational activities. This temporary role offers a competitive hourly rate of £12.21, working 15 hours per week. The successful candidate will possess strong customer service skills and a self-motivated attitude. Join our mission to support children with life-threatening conditions and their families.

Benefits

Generous annual leave entitlement

Organisational pension scheme

Blue Light Card and staff rewards programme

Wellbeing services including staff counselling

Funded Medicash – health care cash plan

Great development opportunities

Qualifications

• Able to work in a team with the ability to get on with people.
• Well organised and willing to 'muck in' to ensure shop efficiency.
• Ability to communicate effectively both verbally and in writing.
• Numerate with the ability to follow cash handling procedures.

Responsibilities

• Provide excellent customer service in the retail department.
• Act as key holder to ensure business continuity.
• Support the management in daily operations of the shop.

Skills

Customer service skills

Teamwork

Self-motivated

Effective communication

Numerical skills

Job description

Are you looking for your next opportunity as a Part‑time Sales Assistant? Then look no further. Come and join us at Hope House Children’s Hospices by playing a vital role in delivering 'Our Mission' – helping every child with a life‑threatening condition live their best life. Hope House Children’s Hospices has an opportunity for a temporary Part‑time Sales Assistant to join our team based at Hope House Shop in Ludlow.

An exciting opportunity has arisen for a Part‑time Sales Assistant to join our team in Ludlow reporting to the Shop Management. You will provide excellent customer service to enhance the profile of the organisation and, on occasion, you may be required to act as key holder of the shop to ensure business continuity throughout the retail department.

• Self‑motivated using initiative to achieve goals
• Able to work in a team with the ability to get on with people
• Excellent customer service skills
• Well organised and willing to 'muck in' and do whatever is required to ensure the shop functions efficiently and effectively
• Ability to communicate effectively both verbally and in writing
• Numerate with the ability to follow cash handling, recording and banking procedures

Disability Confident

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

You will join us on a part‑time basis, working 15 hours per week. A standard working week includes Sundays and either one full weekday or two weekday half‑days. This is a temporary position for six months, running until 30th June 2026, with the possibility of review. In return, our Part‑time Sales Assistant will receive a competitive hourly rate of £12.21.

Hope House Children’s Hospices is a charity that gives every local child with a life‑threatening condition and their family access to professional care and improves their quality of life from the point of diagnosis.

Here at Hope House Children’s Hospices, we are on an exciting journey to increase our annual contribution from our retail business by £300,000 to £1,000,000 a year by 2025, enabling us to reach every child and family who need us and to ensure that nobody faces the death of a child alone. In return for your commitment, we offer a great reward package, which includes:

• Generous annual leave entitlement
• Organisational pension scheme
• Blue Light Card and staff rewards programme
• Wellbeing services which includes staff counselling
• Funded Medicash – health care cash plan
• Great development opportunities