Sales Assistant

The Yorkshire Trading Company; Hexham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-run retail business in Hexham is seeking a part-time Sales Assistant. Responsibilities include ensuring customer satisfaction, maintaining store condition, and processing sales. Previous retail experience is beneficial but training will be provided. The role offers annual leave, a pension scheme, and a discount after induction.

Benefits

5.6 weeks annual leave pro rata

Workplace pension scheme

12.5% discount at YTC stores after successful induction

Qualifications

• Previous retail experience is beneficial but not essential.
• Basic understanding of sales principles.
• Friendly, helpful, and confident personality.

Responsibilities

• Ensure high levels of customer satisfaction.
• Maintain outstanding store condition.
• Process sales through the Epos till system.

Skills

Customer service focus

Good communication skills

Interpersonal skills

Job description

Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.

We now have an opportunity for an additional recruit to the sales assistant team in our Hexham store.

The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.

Our goal is to provide high class customer service and to increase the company's growth and revenue through sales maximisation.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers' needs and wants
• Welcome and greet customers
• Process sales through our Epos till system – Training given
• Actively involved in receiving deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Qualifications:

• Previous retail experience would be beneficial but is not essential as training will be given
• Basic understanding of sales principles and customer service practices
• Good communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality

5.6 weeks annual leave pro rata

Work place pension scheme

12.5% Discount at YTC Stores after a successful 6 week induction period

Pay rates (per hour)

• Age 21+ £12.21
• 18-20 £10.00
• 16-17 £7.55