Sales Assistant

The Yorkshire Trading Company; Catterick Garrison; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned retail business in Catterick Garrison is seeking a Sales Assistant to join their team. Responsibilities include ensuring customer satisfaction, maintaining store standards, and processing sales. The ideal candidate will have good communication skills and a friendly personality. Training will be provided, making previous experience beneficial but not necessary. Competitive pay rates based on age and additional benefits are offered after a successful induction period.

Benefits

5.6 weeks annual leave pro rata

Workplace pension scheme

12.5% discount at YTC stores after 6 weeks

Qualifications

• Previous retail experience beneficial but not essential.
• Basic understanding of sales principles and customer service practices.
• Friendly, helpful, confident and engaging personality.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Process sales through our EPOS till system.

Skills

Customer service focus

Good communication skills

Interpersonal skills

Sales principles understanding

Job description

Yorkshire Trading Company is a family‑owned business with 35 stores across Yorkshire, Lincolnshire and the North East, operating a busy e‑commerce platform and outdoor events teams that serve customers nationwide.

We are looking for a new member to join our sales assistant team at the Catterick store.

Location: Catterick
Hours: 16 hours per week, 4 days on rota basis with weekend coverage and occasional early mornings.

Our goal is to deliver high‑class customer service and drive growth through effective sales maximisation.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store.
• Ascertain customers' needs and wants.
• Welcome and greet customers.
• Process sales through our EPOS till system (training provided).
• Actively involved in receiving deliveries.
• Keep up to date with product information.
• Accurately describe product features and benefits.
• Follow all company policies and procedures.

Qualifications

• Previous retail experience beneficial but not essential – training will be provided.
• Basic understanding of sales principles and customer service practices.
• Good communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful, confident and engaging personality.

Benefits

• 5.6 weeks annual leave pro rata.
• Workplace pension scheme.
• 12.5% discount at YTC stores after a successful 6‑week induction period.

Pay rates (per hour)

• Age 21+ – £12.21
• Age 18–20 – £10.00
• Age 16–17 – £7.55