Sales Assistant

Yorkshire Trading Company Ltd; Catterick Garrison; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned retail business in Catterick Garrison is looking for a sales assistant to join their team. The role involves ensuring customer satisfaction, maintaining store standards, and effective communication. Previous retail experience isn't necessary as training will be provided. Competitive pay rates based on age, with various employee benefits including annual leave and discounts.

Benefits

5.6 weeks annual leave pro rata

Work place pension scheme

12.5% Discount at YTC Stores

Qualifications

• Previous retail experience would be beneficial but is not essential as training will be given.
• Basic understanding of sales principles and customer service practices.
• Good communication and interpersonal skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Welcome and greet customers.

Skills

Customer service focus

Good communication skills

Friendly personality

Retail experience

Job description

Overview

Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.

We now have an opportunity for an additional recruit to the sales assistant team in our Catterick store.

The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Welcome and greet customers
• Process sales through our Epos till system - Training given
• Actively involved in receiving deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Requirements

• Previous retail experience would be beneficial but is not essential as training will be given
• Basic understanding of sales principles and customer service practices
• Good communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality

Benefits

• 5.6 weeks annual leave pro rata
• Work place pension scheme
• 12.5% Discount at YTC Stores after a successful 6 week induction period

Pay rates

• Age 21+: £12.21 per hour
• 18-20: £10.00 per hour
• 16-17: £7.55 per hour