Sales Assistant

Wolseley UK Limited; Basildon; On-site; GBP 26,000; Full time

Job summary

A leading specialist trade merchant in Basildon is looking for a Sales Advisor to serve customers on the trade counter. You will provide tailored product recommendations based on customer needs and handle enquiries via phone and email. Full training will be provided to ensure success in this customer service role. The position offers a salary of £25,652 plus bonus and excellent benefits including an annual leave scheme and health initiatives.

Benefits

Annual leave increasing with service

Generous pension scheme

Bonuses potential

Access to healthcare

Cycle to Work scheme

Qualifications

• Experience in plumbing and heating industry is beneficial but not essential.
• Positive and enthusiastic attitude is important.
• Driving licence preferred but not essential.

Responsibilities

• Serve customers on the trade counter with product recommendations.
• Respond to customer enquiries via phone and email promptly.
• Complete general warehouse duties and organisation.

Skills

Sales or customer service experience

Dependable team player

Eagerness to learn

Job description

Salary:

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Basildon - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in our Basildon branch, you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Completing general warehouse duties, including picking and packing orders, organising deliveries and merchandising displays to a high standard.

This is a full time, permanent role working 40 hours a week, Monday to Friday between 8am - 5pm and Saturday mornings on a rota basis 8am - 12noon paid at overtime.

And here’s what we’d like you to have:

• Plumbing and heating industry or merchant experience is beneficial but not essential, as full training will be provided.
• Sales or customer service experience.
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
• Eagerness to learn, with a positive and enthusiastic attitude.
• Driving licence preferred but not essential.

We look forward to receiving your application!