Sales Advisor - Uncapped Commission

EE Limited; Sunderland; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications provider is seeking a customer-focused individual for a fast-paced, full-time role in Sunderland. In this position, you will engage with customers over the phone to understand their needs and match them with the right products and services. You will be rewarded with a competitive salary starting at £25,087, rising to £25,684 after 8 months, alongside an uncapped commission scheme. Benefits include access to a private GP, generous family leave policies, and opportunities for career development.

Benefits

Competitive Salary

Access to online GP

Paid Carer's Leave

Equalised Family Leave

Huge Discounts on products

Career Development opportunities

Season Ticket Travel Loan

Volunteering Days Paid

Optional Private Healthcare

Qualifications

• Strong communication skills to engage with customers effectively and build relationships.
• Ability to adapt and respond to customer needs in a fast-paced environment.
• Proven drive and determination to meet performance goals and sales targets.

Responsibilities

• Interact with customers over the phone to understand their needs.
• Match customers with appropriate products and services.
• Achieve sales targets and deliver results.
• Collaborate with team members to share ideas and successes.

Skills

Communication skills

Adaptability

Drive and determination

Job description

If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.

At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

Responsibilities

• Speak with customers over the phone to understand their needs and build relationships.
• Match customers with the appropriate EE products and services.
• Deliver results and meet sales targets.
• Collaborate with your team to share ideas and celebrate success.
• Take responsibility for achieving performance goals.

Location

We have 2 locations available:

• EE Gosforth – BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
• EE North Tyneside – Silver Fox Way, Newcastle upon Tyne NE27 0QJ

Full time: Permanent.
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses.
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role.

Start date: January 2026 onwards.

Benefits

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme.
• Online GP: Access to a private GP 24/7 for you and your immediate family.
• Paid Carer's Leave: Market‑leading carers leave with up to 2 weeks off.
• Family Leave: Equalised maternity, paternity and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop.
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.