Sales Advisor Co-ordinator

Premier Recruitment Solutions; Eastleigh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sailing company in Eastleigh is seeking a Sales Advisor with exceptional administration skills and a passion for sailing. The successful candidate will manage customer relationships, handle communications, and ensure a top-notch customer experience. The role includes processing leads, upselling services, and maintaining scheduling. Ideal candidates should possess strong organization and communication skills, with sailing industry experience being a plus. A generous compensation package and opportunities for professional growth are offered.

Benefits

Private Health Insurance

Opportunities to gain RYA qualifications

Onsite Parking

Qualifications

• Ability to handle customer calls and emails professionally.
• Proven organisation skills to prioritise workload and meet deadlines.
• Comfortable working under pressure with attention to detail.

Responsibilities

• Handle customer calls and emails in a timely manner.
• Develop personable relationships with customers and instructors.
• Upsell services to maximize profitability.
• Manage customer experience pre and post event.
• Book services related to courses or holidays.
• Maintain event schedule and CRM systems.

Skills

Exceptional administration skills

Excellent organisation skills

Excellent written and spoken communication

Computer literate, particularly in Microsoft Office

Job description

I am working with a fantastic sailing company who need a sales advisor who has exceptional administration skills and a passion for the sea. The role will initially involve working through warm leads but with the think outside the box attitude to gain new business. In return you get a generous basic, great office location near the sea and the opportunity to learn to sail. This role would potentially suit someone with charter sales experience, boat sales experience or a genuine passion for sailing and the sea.

Benefits

• Private Health Insurance
• Opportunities to gain industry recognised Royal Yachting Association qualifications.
• Onsite Parking

Your main duties will include:

-Handling customer calls and emails in a timely and professional manner.

-Developing and maintaining personable relationships with customers and our freelance instructor team.

-Upselling where possible to ensure maximum profitability.

-Managing all aspects of the customers’ experience pre and post event.

-Booking services in connection with the course or holiday.

-Maintaining the event schedule, diary & CRM systems.

The ideal candidate will:

-Be comfortable using email and phone communications to conduct business and build relationships.

-Have excellent organisation skills, with the ability to prioritise workload to meet deadlines.

-Be able to work well under pressure.

-Have excellent written and spoken communication skills with the ability to effectively engage with individuals on all levels.

-Be efficient, highly organised and have an exceptional eye for detail.

-Be computer literate, particularly in Microsoft Office.

– Ideally have experience in the sailing or yachting industry either for leisure or commercial purposes. Ideally understanding the RYA schemes. (Not essential)