Sales Advisor

Wolseley; Southend-on-Sea; On-site; GBP 26,000; Full time

Job summary

A leading supplier in the UK is seeking a full-time team member responsible for serving customers on the trade counter and handling enquiries. Ideal candidates should have strong communication skills and a positive attitude, with opportunities to grow through training. Benefits include a competitive salary of £25,652, annual leave, a pension scheme, bonuses, and access to health and wellbeing programs. The position is for 40 hours a week, Monday to Friday, plus one Saturday morning every four weeks.

Benefits

Annual leave increasing with length of service

Generous pension scheme (matched up to 9%)

Potential bonuses

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Merchant or industry experience is desirable but not essential.
• Willingness to work as part of a team and take on a diverse role.
• A positive attitude and eagerness to learn and grow.

Responsibilities

• Serve customers on the trade counter by identifying their requirements.
• Handle customer enquiries via phone and email courteously.
• Identify and pursue opportunities to drive sales within the branch.
• Perform general warehouse duties including picking and packing orders.

Skills

Excellent communication skills

Customer service experience

Sales experience

Teamwork

Job description

Responsibilities

• Serving customers on the trade counter by identifying their requirements and providing product recommendations.
• Handling customer enquiries via phone and email efficiently, courteously and with a can‑do attitude.
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
• General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.

Qualifications

• Merchant or industry experience is desirable but not essential, as training can be provided.
• Excellent communication skills and confidence to engage with customers.
• Previous experience in sales or customer service is advantageous.
• A positive attitude and eagerness to learn and grow with the training we offer.
• Willingness to work as a part of a team and to take on a diverse role.

In addition to the competitive salary of £25,652 there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

This is a full time, permanent role working 40 hours a week, Monday to Friday between 7:30am – 4:30pm and 1 in 4 Saturday mornings on a rota basis 8am – 12noon paid at overtime.