Sales Administrator - Volkswagen

Johnsons Cars Ltd; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive dealership in Birmingham is seeking a Sales Administrator to support vehicle orders and maintain records. The ideal candidate has previous vehicle administration experience and excels in customer service. Benefits include generous annual leave and professional training opportunities. Join a dynamic team focusing on exceptional customer experiences.

Benefits

Life Assurance

Company Pension Scheme

Birthday Leave

Enhanced Holiday entitlement

Staff Discounts

Johnsons Benefits Platform

Qualifications

• Previous experience in vehicle administration.
• Ability to work independently and as part of a team.
• Numerate with strong attention to detail.
• Exceptional customer service and people skills.

Responsibilities

• Complete and process all vehicle orders accurately.
• Create computerized records for vehicles received into stock.
• Check incoming vehicles as per guidelines.
• Process vehicle sales invoices accurately.

Skills

Vehicle administration experience

Customer service skills

Attention to detail

Teamwork

Job description

Overview

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers. Johnsons Cars are one of the UKs leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda. We want you to be a part of our journey as a Sales Administrator at our Volkswagen Dealership in Birmingham.

Role and Responsibilities

• To complete & process accurately all vehicle orders, on both Johnsons and the Manufacturer systems.
• To create computerised records on the IdealFile system for vehicles received into stock, completing details as required and keeping online records up to date at all times.
• To Hpi / Experian Check ALL incoming vehicles (part ex/direct purchase).
• To carry out vehicle mileage checks as per Group Guidelines.
• To ensure all cars are allocated the correct funding system code as they are booked in.
• To process all Vehicle Sales invoices accurately, using the correct system descriptions and codes, ensuring all handover documentation reaches the Sales Teams, via the IdealFile system, in a timely fashion.
• To Tax Vehicles as required.
• To carry out physical stock checks when required, submitting stock lists to the VSB Accountant and reporting any anomalies.
• To communicate New Vehicle delivery date change notifications as required by the individual dealership(s).

The Ideal Candidate

• Have previous Vehicle administration experience.
• Be able to work both independently and as part of a team.
• Be numerate and pay attention to detail.
• Have exceptional customer service and people skills.

What We Offer

Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:

• 31 days paid annual leave, increasing to 33 with longevity of service.
• Industry-leading product and manufacturer training to support your growth and success.
• Internal training academy and partnership with automotive management trainers to elevate your career.

The Company

Welcome to Johnsons Cars, one of the UK’s biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 brands, we are dedicated to delivering exceptional service to our valued customers. We also operate vehicle parts operations and our Fleet Services business. By joining Johnsons Cars you’ll be part of a team that thrives on delivering exceptional service while providing a platform for your personal and professional growth.

Benefits

• Life Assurance
• Company Pension Scheme
• Birthday Leave
• Enhanced Holiday entitlement
• Staff Discounts
• Johnsons Benefits Platform