Sales Administrator - Prestige

Prestige Recruitment Specialists; Hull and East Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment firm in Hull and East Yorkshire is seeking a dedicated Sales Support professional to assist the Sales Team. Responsibilities include processing customer quotes and orders, ensuring exceptional customer service, and liaising with internal departments for efficient operations. Ideal candidates should have experience in customer service and order processing, along with strong communication skills. This role operates Monday to Friday, with additional hours on some Saturdays.

Qualifications

• Experience in a sales support or customer service role.
• Ability to process orders accurately and efficiently.
• Proficient communication skills for customer interactions.

Responsibilities

• Process customer quotes and orders swiftly.
• Maintain high levels of customer service and communication.
• Liaise with warehouse/operations to ensure order accuracy.
• Procure non-stock items while maintaining quality standards.
• Manage administrative paperwork effectively.

Skills

Customer service

Order processing

Communication

Procurement

Tools

CRM system

Finance system

Job description

Overview

Working hours: Monday to Friday 07:00 - 16:00 plus 1 in 4 Saturdays.

The Sales Department provide a best in class service to the shipping and offshore industry.

The post holder will provide support to the Sales Manager and Sales Team to the processing of customer quotes, orders & customer requests in a timely and efficient manner.

The role is to ensure my client's customers receive exceptionally high customer service whilst ensuring orders are administered in a timely and efficient manner.

The post holder will also assist the sales team to procure and source supplies and help ensure required margins are maintained.

Key responsibilities and accountabilities

• Processing of customer quotes and customers’ orders and ensure that the requirements of customer orders are met.
• Provide customers with the highest level of service.
• To ensure that all orders are processed within the Finance system correctly.
• Provide customers with consistent high levels of service & communication, adopting a customer comes first mentality
• Take ownership of sales orders and liaise with the warehouse/operations to ensure that the customer receives the correct product in the right place at the right time.
• Procurement of non-stock items from Hutton’s supplier network to required quality standards and at best price to ensure correct margins are obtained.
• Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.
• Ensure customer requests are completed in a most efficient manner and required margins achieved by liaising with internal departments.
• Administrative paperwork management – Sales Orders, Purchase Orders, Sales Return Orders.
• Ensure accurate data input for customer orders, supplier orders into the CRM/finance system.
• To ensure that customer communication is maintained at all times.
• Support and assist the sales team and other departments, use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles.
• Ensure all work is beneficial towards group success and profitability.

How to apply

If you are interested and meet the above criteria, please send your CV to [e-mail]

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.

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