Sales Administrator

Spacelabs Healthcare; Hertford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare technology company in Hertford is seeking a part-time Sales Administrator to assist with sales administration and order fulfilment. The ideal candidate will have experience in a customer sales environment, excellent communication skills, and strong attention to detail. Responsibilities include processing orders, responding to product inquiries, and providing exceptional customer service. Join a dynamic team committed to delivering innovative healthcare solutions.

Qualifications

• Previous administration experience in a customer sales environment.
• Strong attention to detail and record-keeping skills.
• Excellent verbal and written communication skills.

Responsibilities

• Assist with day-to-day sales administration and order fulfilment.
• Process and monitor orders from start to finish.
• Respond to requests for product information, quotations, and invoices.

Skills

Attention to detail

Verbal and written communication

Customer relationship building

Prioritisation

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

MFG Pro

CRM

Job description

Location: Hertford, UK_other

Company: Spacelabs Healthcare

Hours: Part‑Time (4 hours daily over 5 days)

At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enabling better‑informed decisions, increasing efficiencies, and creating a safer environment for patients.

Role Overview

We are seeking a Sales Administrator to join our UK team on a part‑time basis. The primary function of this role is to assist with day‑to‑day sales administration and order fulfilment, supporting the growth and expansion of our UK operations while delivering excellent customer service.

This is a multi‑functional role covering all activities related to UK administration, enabling teamоко to support each other during busy periods and absences.

Key Responsibilities

• Work as part of the Sales Administration team to ensure all administrative duties are completed efficiently and accurately.
• Process orders and monitor progress from start to finish, including booking, scheduling, arranging deliveries, invoicing, and credits.
• Respond to requests for product information, quotations, tender documents, order confirmations, and invoices.
• Manage telephone calls, emails, and chats from colleagues and customers professionally and promptly.
• Document and follow up on queries in a timely manner.
• Monitor and maintain records for managing returns (RGAs).
• Identify and resolve customer issues, escalating where necessary.
• Support loan stock requests and maintain ERP and CRM systems.
• Run, review, and update reports and spreadsheets.
• Train and support colleagues, follow existing processes, and assist with new processes.
• Collaborate with all departments to provide exceptional customer service.

Qualifications & Skills

• Previous administration experience within a customer sales environment.
• Strong attention to detail and record‑keeping skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and Outlook; experience with MFG Pro and CRM is an advantage.
• Ability to prioritise workload, work independently, and retain information across varied tasks.
• Positive, flexible approach and strong relationship‑building skills.
• Additional language skills (beyond English) are desirable.

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