Sales Administrator

Kemp Recruitment Ltd; Ringwood; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment agency is seeking an organised Sales Administrator to join a dynamic sales team in Ringwood. The ideal candidate will facilitate order processing, manage customer queries, and support sales operations in a fast-paced office environment. This is a full-time role with the potential for permanent placement. Own transport is required for this position.

Qualifications

• Experience in a sales support or administration role is preferred.
• Proficiency in using IT tools and systems is essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Sales Coordinator in processing new orders.
• Support with order management and reporting.
• Respond to customer queries regarding orders.

Skills

Analytical skills

Planning skills

IT literacy

Competency in Microsoft 365

CRM systems

Job description

Job Title: Sales Administrator

Location: Ringwood

Working Model: Office-Based

Job Type: Full-Time (08:00 - 17:00, Mon-Fri) Temporary (potential to become permanent for the right candidate)

Job Summary

We are seeking a proactive and highly organised Sales Administrator to join a dynamic sales office team in Ringwood. This role is central to the smooth running of sales operations and involves accurate and timely processing of customer orders. You will work closely with the Sales Coordinator and report to the Sales Office Manager.

Key Responsibilities

• Assist the Sales Coordinator in processing new orders and managing the order book
• Support the configuration and input of orders using internal systems
• Process monthly updates and order-related reporting
• Respond to queries from customers and Regional Sales Managers regarding orders and stock availability
• Assist with ordering and stock control of products and attachments
• Issue sales-related purchase orders when required
• Process extended warranty requests and maintain relevant files
• Work with Service/Operations teams to ensure products are prepared and ready for delivery
• Manage outbound transport of products to customers
• Produce delivery notes and provide updates on expected delivery dates
• Collate weekly delivery schedules and prepare documentation for invoicing
• Coordinate movement of products for training, events, or promotions
• Collaborate with service teams on projects and campaigns

Skills and Characteristics

• Capable of analysing, planning, and improving business processes within the sales department
• IT literate with competency in Microsoft 365 and CRM systems
• Own transport required