Sales Administrator

Parkdean Resorts; Preston; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading holiday park organization in Preston is seeking a Holiday Home Sales Administrator. In this customer-focused role, you will support the sales team by keeping the sales office organized, tracking payments, and guiding buyers through the purchasing process. The ideal candidate should have excellent communication and organizational skills. Enjoy discounts on holidays and leisure activities as well as development opportunities within a vibrant team culture.

Benefits

50% discount on holidays

30% discount on food, drinks and leisure activities

Training at Holiday Home Sales Academy

Luxury trips abroad as incentives

Qualifications

• Excellent communication and organizational skills are essential.
• Experience in customer service roles is preferred.
• Ability to maintain system data integrity in CRM.

Responsibilities

• Keep the sales office tidy and reply to customers professionally.
• Track payments and flag any issues to ensure smooth operations.
• Guide private buyers through the purchasing process seamlessly.
• Prepare holiday homes for hand-over with connections and safety tests.

Skills

Excellent communication skills

Organizational skills

Experience with customer service

Ability to work in a fast-paced environment

Tools

Salesforce

Job description

Holiday Home Sales Administrator – 40 hours per week (Weekend working required)

Be Part of the Team Bringing Holiday Home Ownership to Life! Are you the type of person who loves getting stuck into the details and making sure everything runs smoothly? As a Holiday Homes Sales Administrator at Parkdean Resorts, you'll be the friendly, organised smile maker, working behind the scenes to make holiday dreams come true. From coordinating sales and payments to ensuring holiday homes are ready to hand over, this is a role where no two days are the same. You'll be at the centre of the action‑supporting the sales team, keeping things on track, and making sure every customer experience is seamless and memorable. You're the beating heart of the team.

Why Parkdean Resorts

Besides a one‑of‑a‑kind team culture, stunning locations across the UK, and the chance to work with the UK’s largest holiday park organisation, we offer development opportunities across our 56 parks with training at our Holiday Home Sales Academy; chances to win rewards such as luxury trips abroad and exclusive UK getaways as part of spot incentive programmes; a 50% discount for you and 25% for friends and family when booking holidays with us; a 30% team member discount on food, drinks and leisure activities; deals on meal kits, gyms and many brands; 24/7 confidential helpline for the Employee Assistance Programme; and a commitment to safeguarding, welfare, and environment.

What you will be doing

• Keep the sales office tidy and friendly and always reply to customers quickly and professionally.
• Use checklists, track payments, and flag any issues early to keep everything running smoothly.
• Work closely with Central Support to handle documents, payments, and holiday home listings accurately.
• Guide private buyers from their first question to their new keys, making the process feel easy.
• Ensure stock, prices, and data stay fresh and spot‑on in Salesforce.
• Prepare holiday homes for hand‑over – connections, safety tests, clean‑up – and hand them over like a pro.
• Maintain system data integrity on the main CRM and supporting systems.
• Communicate with contractors and other business stakeholders.

At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every single day. We're Parkdean people, and we do everything we can to ensure our guests and owners can holiday like they mean it.

Parkdean Resorts is committed to safeguarding and promoting the welfare of children and vulnerable adults. Background checks, including DBS (or equivalent), will be carried out if appropriate. We want to create an environment and recruitment process where people feel safe and comfortable to discuss disability. For any reasonable adjustment requests, please contact Stephanie at (email address removed).