Sales Administrator

Zuto Limited; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable customer finance company based in Manchester is looking for a Sales Administrator to facilitate smooth operations and ensure excellent service throughout the customer finance journey. This role involves supporting the sales process from application to completion, ensuring high-quality documentation and compliance, and working towards targets in a dynamic environment. Candidates should have a minimum of 12 months in a relevant role, strong communication skills, and a proactive approach to customer service. Benefits include financial and wellbeing perks, flexible parental policies, and a vibrant culture.

Benefits

Pension scheme

Life assurance

Financial advice

Discounted gym memberships

Birthdays off

Free in-office massages

Social events

Qualifications

• Minimum of 12 months' experience in customer service, sales support or sales administration.
• Strong attention to detail with a commitment to accuracy in paperwork and process.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks, work to deadlines and prioritise effectively.
• A positive, proactive attitude focused on customer service.

Responsibilities

• Liaising with dealers and finance providers to ensure quick turnaround on applications.
• Ensuring paperwork and documentation is complete and accurate.
• Managing time and workload to hit touchpoints and deadlines.
• Working to targets in a fast-paced sales support environment.
• Adhering to relevant financial legislation and processes.

Skills

Attention to detail

Communication skills

Time management

Proactive attitude

Job description

As a Sales Administrator, you'll be instrumental in ensuring smooth operations and excellent service across our customer finance journeys. Your focus will be on supporting the sales process from application to completion, maintaining quality and compliance throughout.

Responsibilities

• Liaising with dealers and finance providers to ensure quick turnaround on applications and positive outcomes for all parties.
• Ensuring paperwork and documentation is complete, accurate and meets the lender's standards.
• Managing your own time and workload to hit key touchpoints and deadlines with both internal and external stakeholders.
• Working to targets in a fast-paced yet fun sales support environment.
• Adhering to anti-money-laundering (AML), fraud prevention and other relevant financial legislation and processes.

Qualifications

• Minimum of 12 months' experience in customer service, sales support or sales administration.
• Strong attention to detail with a commitment to accuracy in paperwork and process.
• Excellent communication skills, both verbal and written – able to liaise confidently with dealers, lenders and internal teams.
• Ability to manage multiple tasks, work to deadlines and prioritise effectively in a fast-moving environment.
• A positive, proactive attitude with a willingness to roll up your sleeves, get things done, and always put customers at the heart of everything.

Benefits

• Financial Wellbeing
  • Pension scheme, life assurance & income protection
  • Free independent financial advice
  • Lifestyle, restaurant & shopping discounts
  • Cycle to work scheme
• Physical & Mental Wellbeing
  • GP Anytime service for you and your family
  • Health cash back plan & access to wellbeing apps
  • Discounted gym memberships and free digital fitness classes
• Family Friendly
  • Enhanced caregiver leave (primary & secondary)
  • Flexible and shared parental leave
  • Fertility and foster-friendly policies
• Culture & Perks
  • Birthdays off and volunteer days
  • Bring your dog to work and enjoy free in-office massages
  • Regular social events from team nights out to hikes, to sports clubs and more
  • Regular gifting and celebrations throughout the year