Sales Administration Manager – Fresh Produce

Tailored Resourcing Solution; Scotland; On-site; GBP 35,000; Full time

Job summary

A recruitment agency is seeking a Sales Administration Manager based in Angus, Scotland. In this role, you will support sales operations by processing orders, managing documentation, and providing excellent customer service. Ideal candidates will have experience in sales administration, strong organizational skills, and proficiency in Microsoft Office and ERP systems. Salary is up to £35k.

Qualifications

• Experience in sales administration or customer service, preferably in agriculture or food industries.
• Strong attention to detail and organisational skills.
• Proficiency in Microsoft Office suite and ERP systems.

Responsibilities

• Process incoming sales orders accurately using internal systems.
• Act as a contact for customer inquiries about orders and prices.
• Prepare and manage all sales documentation.
• Coordinate stock levels with production and logistics teams.
• Maintain sales records and generate regular management reports.
• Work with colleagues across departments for seamless order-to-delivery.
• Update customer records and support ERP initiatives.
• Assist in collecting market data and customer feedback.

Skills

Organisational skills

Time-management skills

Communication skills

Customer service

ERP system maintenance

Tools

Microsoft Office

ERP software

Job description

We are delighted to be supporting our fresh produce client with the recruitment of a Sales Administration Manager on a permanent basis.

The Sales Administration Manager will support the Sales and Commercial teams in the smooth operation of all administrative functions relating to fresh produce sales. The successful candidate will be instrumental in coordinating customer orders, maintaining accurate sales records, and ensuring excellent customer service across the supply chain.

Key responsibilities

• Sales Order Processing: Accurately process incoming sales orders using internal systems (e.g., ERP software), ensuring timely and correct entry.
• Customer Support: Act as a point of contact for customer inquiries, providing updates on orders, availability, pricing, and delivery schedules.
• Documentation Management: Prepare and manage all relevant sales documentation including invoices, delivery notes, order confirmations, and export paperwork.
• Stock and Inventory Coordination: Liaise with production, logistics and warehouse teams to monitor stock levels and ensure availability aligns with customer requirements.
• Reporting and Data Management: Maintain up-to-date sales records, generate regular reports for management, and contribute to sales forecasts and planning.
• Internal Coordination: Work closely with colleagues in the commercial, production, logistics, and finance teams to ensure a seamless order-to-delivery process.
• ERP System Maintenance: Update customer records, track interactions, and support the implementation of ERP initiatives.
• Market and Customer Insights: Assist the sales team in gathering market data, customer feedback, and contributing to strategic sales activities.

About you

• Previous experience in a sales administration, customer service, or logistics coordination role (preferably in agriculture, food, or related industries).
• Strong organisational and time‑management skills with excellent attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP systems is an advantage.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a small, close‑knit team.

Salary: up to £35k

Location: Angus, Scotland