Sales Admin Supervisor

Ford & Stanley Recruitment; Chesterfield; On-site; GBP 34,000; Full time

Job summary

A recruitment agency in Chesterfield is seeking a Sales Administration Supervisor. This role entails overseeing order book management, sales administration, and customer onboarding. The ideal candidate will have strong experience in internal sales processes, advanced Excel skills, and a background in supervising teams. The company values a friendly and hardworking culture where continuous improvement is key. Benefits include 20 days of holiday plus bank holidays and a Christmas shutdown.

Benefits

20 days holiday + 8 bank holidays

Additional full Christmas shutdown

Statutory pension

Qualifications

• Strong experience in sales administration and order management.
• Proficiency in Excel with advanced reporting capabilities.
• Experience working with ERP systems is essential.
• Previous supervisory or team-leading roles required.
• Exposure to manufacturing or product-based environments preferred.

Responsibilities

• Oversee sales administration and order management processes.
• Support quotations and internal sales activities.
• Lead customer onboarding processes and service enhancements.
• Cultivate a culture of accountability and organization.

Skills

Strong experience managing order books and internal sales administration

Advanced Excel and reporting skills

ERP system experience

Supervisory or team-leading background

Manufacturing or product-based environment experience

Experience managing quotations and supporting internal sales

Tools

Power BI

Sage 200

Job description

Sales Administration Supervisor | Location: Chesterfield | Full Time | Salary: £34,000 per annum

The Opportunity

This is a pivotal supervisory role with full ownership of the order book, sales administration, and customer onboarding processes. You will play a key part in modernising how the business manages quotations, documentation, supplier performance, and customer communication.

The culture is friendly, down-to-earth, and hardworking. People who thrive here are hands‑on, resilient, and passionate about continuous improvement.

Key Responsibilities

• Sales Administration & Order Management
• Quotations & Sales Support
• Customer Onboarding & Service
• Team Leadership
• Drive a culture of accountability, accuracy, and organisation
• Challenge underperformance and support colleagues through change
• Reporting, Systems & KPIs

Essential Experience

• Strong experience managing order books and internal sales administration
• Advanced Excel and reporting skills
• ERP system experience (essential)
• Supervisory or team‑leading background
• Manufacturing or product‑based environment experience
• Experience managing quotations and supporting internal sales

Desirable Skills

• Power BI experience
• Sage 200 experience
• Supplier performance or supply chain experience

Benefits

• 20 days holiday + 8 bank holidays
• Additional full Christmas shutdown (typically 2 weeks) - final duration confirmed each December
• Statutory pension

Reporting line: Business Administration Manager

Closing date: Wednesday 28th January

About Ford & Stanley group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom.

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Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an ongoing basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs, and we place an obligation upon all staff to respect and act in accordance with the policy.

Services advertised by Ford & Stanley are those of an employment consultancy business