Safeguarding Care Coordinator

NHS; Chard; On-site; GBP 30,000 - 45,000; Full time

Job summary

A healthcare organization is seeking a Safeguarding Care Coordinator to oversee safeguarding information and communication within the practice in Chard, UK. The role involves coordinating with GPs, maintaining safeguarding protocols, and ensuring effective communication with partner organizations. Candidates should possess a professional qualification in nursing or social work and relevant safeguarding training. Strong communication skills are essential for this position, as well as the ability to work collaboratively within a team.

Qualifications

• Experience working within a health or care sector setting.
• Experience in organising meetings and writing minutes.
• Experience of safeguarding in any capacity.

Responsibilities

• Oversee the workflow of safeguarding reports and documents.
• Summarise and code documents highlighting significant patient concerns.
• Assist clinicians in preparing forms related to safeguarding matters.

Skills

Excellent communication skills (written and oral)

Ability to maintain confidentiality

Problem solving and analytical skills

Good knowledge of MS Office

Education

Professional nursing, HCPC or social work qualification

Care planning and co-ordination qualification

Safeguarding Training Children and Adults Level 3

Job description

The Safeguarding Care Coordinator for adult and child safeguardingwill have a key role in supporting the Safeguarding Lead and GPs to protect ourmost vulnerable patients.

Main duties of the job

The post-holder will work within the Chard practice to provide central co-ordination for safeguarding information and communication to support care planning. The role will be GP facing with the core responsibility of maintaining consistent protocols regarding safeguarding information across the practice. The role will provide expert advice and support to colleagues once trained.

The post-holder will support the audit and research of safeguarding practice within the practice and disseminate learning to colleagues to improve safeguarding practice across the PCN.

The post-holder will oversee safeguarding administration, document handling, record management and communication with partner organisations. They will also work within a multi-disciplinary team to aid liaison between the practice team, the Multi Agency Safeguarding Hub and the ICS.

It is expected that the postholder will liaise with other Safeguarding Co-ordinators across the PCN and wider NHS.

About us

CLICK (Chard, Ilminster and Langport) Primary Care Network (PCN) is located in South Somerset with 5 GP practices and a diverse population spread across town and rural locations. CLICK has a population size of around 50,000 patients.

Currently led under the Clinical Director leadership of Dr Christoph Kollmeier.

The PCN is made up of:

Langport Surgery

The Meadows (Ilminster)

Churchview (Ilminster)

As a PCN we are forward thinking, innovate and driven to deliver the best patient care for our population. This includes health population management, and this role ties in with supporting that and tracking the improvements we can make to patients lives.

Job responsibilities

• Oversee the workflow ofsafeguarding reports and documents and ensure they are circulated toappropriate clinicians in line with organisational safeguarding policies
• Summarise and code the documentsinto the relevant specific templates, highlighting anything significant regardingpatients registered to GPs
• Maintain a register of childrenon Child Protection Plans, Child in Need plans and those children deemedto cause for concern
• Ensure the correct coding isadded to patient records to aid clinicians in identifying those childrenand adults who are cause for concern
• Assist clinicians in preparingforms and letters in relation to safeguarding matters
• Add alerts to parent records andthose who have a child on a safeguarding plan
• Contribute to data collection andaudit in relation to safeguarding to support and improve standards forsafeguarding practice across the practice and the PCN
• Pro-actively check Black Pear forupdates and information in relation to safeguarding and ensuring thisdata is acted upon as required
• Prioritise and respond tostrategy meeting invitations as advised by the organisationssafeguarding lead
• Respond to child protectionmeetings and MDT meetings as advised by the organisations SafeguardingLead, prepare appropriate documentation, and send apologies as necessary
• Monitor not brought toappointment codes for children regarding missed clinical appointmentsand refer to appropriate clinician for follow up (e.g., practice nurse,usual GP, Safeguarding Lead) in line with organisational safeguardingpolicies
• Use data in the system to auditfrequent hospital attenders (GP, 111, MIU, A&E) and highlight anyemerging patterns.
• Support the safeguarding lead inco-ordinating communication and meetings with third parties e.g., healthvisitors, MASH, ICS safeguarding leads and social workers. This includestaking minutes and updating the patient record in accordance with agreedactions
• Redact and update the clinicalrecord as per organisational safeguarding protocols when a patientreaches 18 years of age
• Updatealerts and warnings in the EMIS record according to organisationalsafeguarding protocols when safeguarding concerns are recorded
• Theability to confidently facilitate group safeguarding supervision inclinical settings to a variety of health professionals once trained
• Be a role model for all clinicalstaff by practicing safeguarding to the highest standard, whilstexercising a high degree of personal and professional autonomy
• Be able to sign post staff torelevant agencies and assist staff for all types of safeguarding queries
• Be aware of local resources anddisseminate updates to colleagues
• To carry out case reviews anddisseminate learning to colleagues across the PCN
• Demonstrate commitment todeveloping own expertise to support robust systems, policies,professional guidance, and training so that staff across the PCN canidentify and contribute to safeguarding issues
• To have regular safeguardingsupervision and case reviews
• Demonstrate the ownership ofresponsibility for personal development, learning and performance
• Attend relevant annual updates andshared practice learning
• Complete all required PCN mandatedtraining
• Undertake any tasks consistent withthe level of the post and the scope of the role, ensuring that work isdelivered in a timely and effective manner
• Dutiesmay vary from time to time without changing the general character of the postor the level of responsibility.

Person Specification

Experience

• Experience of working within a health or care sector setting or other industry with a strong focus on Safeguarding
• Experience in organising meetings, preparing agendas and writing minutes
• Experience of safeguarding in any capacity
• Reliable, conscientious and flexible approach to work
• Motivated
• Forward thinker
• Ability to maintain confidentiality
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Qualifications

• Good standard of education, professional nursing, HCPC or social work qualification
• Care planning and co-ordination qualification
• Safeguarding Training Children and Adults Level 3

Skills

• Excellent communication skills (written and oral)
• A clear understanding of child protection policy and procedures and commitment to the safeguarding of children and vulnerable adults
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to listen, empathise with people and provide person centred support in a non-judgemental way
• Courteous, respectful and helpful at all times
• Able to have a good relationship with people from all backgrounds and communities, respecting lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from all communities
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to use own initiative, discretion and sensitivity
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure
• Good knowledge of MS Office Word, Excel, Outlook, PowerPoint and using video calling software e.g., MS Teams

Other requirements

• Flexibility to work outside of core office hours
• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.