SACT Bookings Team Leader

Velindre University NHS Trust; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Cardiff is looking for a SACT Bookings Team Leader to oversee booking and scheduling services. The candidate must possess excellent organizational and leadership skills, along with experience in Microsoft Office. This role is critical to ensure efficient service delivery while adhering to targets. The organization values caring, respect, and accountability, and welcomes diverse applications. Join us in providing world-class care and services to patients.

Qualifications

• Experience of Microsoft Office packages – Word, Excel and Teams.
• Exceptional organisational abilities and capability to work in a confidential manner.
• Ability to communicate effectively and work well under pressure.

Responsibilities

• Lead the SACT Bookings and Prepping Coordination team.
• Manage and oversee booking and scheduling service.
• Analyze workload and staff rotas.

Skills

Excellent communication skills

Leadership skills

Organisational skills

Experience with Microsoft Office

Job description

We have an exciting opportunity to appoint an enthusiastic and driven SACT Bookings Team Leader to lead the SACT Bookings and Prepping Coordination team within the Systemic Therapies Directorate. The post holder will ensure that an efficient and effective service is provided to patients, ensuring that treatments are scheduled within target times and that patients are informed of all appointments.

Responsibilities

• Lead the SACT Bookings and Prepping Coordination team within the Systemic Therapies Directorate.
• Be responsible for managing and overseeing an efficient, high quality booking and scheduling service across all SACT day case units including outreach clinics.
• Effectively analyse workload and staff rotas.
• Manage patient escalation list to ensure compliance with Trust / Welsh Government targets, escalating potential breaches as per policy / procedure.
• Contribute to reporting mechanisms, collection of data and conducting audits.
• Maintain a high quality of service to patients, carers and other visitors.
• Be responsible for all personnel functions and training of Chemotherapy Booking/Prepping Co‑ordinators.

We are seeking a skilled, reliable and highly organised individual with excellent communication, leadership and organisation skills. The post holder will need to have experience of Microsoft Office packages – Word, Excel and Teams; excellent word processing/typing skills; exceptional organisational abilities and the capability to work in a confidential manner are of paramount importance in this role. The ability to communicate effectively; to work well under pressure and to prioritise the demands in a busy environment are also essential.

Velindre University NHS Trust is a committed equal opportunities employer. The Trust welcomes applications from people who share our vision.

Core Values

• Caring
• Respectful
• Accountable

Our values – caring, respectful, accountable – guide everything we do. We are committed to providing world class services and care to patients and donors.

For more information on this vacancy please contact the recruiting manager, who will be pleased to discuss the employment opportunity with you.