Rough Sleeper Outreach / Inreach Worker

We Manage Jobs(WMJobs); Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A local council in England is seeking a Rough Sleeper Outreach/In-Reach Worker to provide essential support to individuals experiencing homelessness. The ideal candidate will have experience in housing-related services, strong partnership skills, and the ability to work flexibly. This role involves outreach to rough sleepers and the provision of access to accommodation and essential services. The council offers an inclusive working environment with generous leave and various employee benefits.

Benefits

Generous annual leave

Flexible working options

Access to Employee Assistance Programme

Local Government Pension Scheme

Exclusive employee benefits

Qualifications

• Experience in working in homelessness or housing-related services is essential.
• Ability to work flexibly including evenings, weekends, and early mornings.
• A valid driving licence and access to a car.

Responsibilities

• Deliver assertive outreach to rough sleepers.
• Support individuals to access accommodation and services.
• Build local pathways to prevent homelessness.

Skills

Supporting vulnerable or homeless individuals

Partnership working with statutory and voluntary agencies

Flexibility in working hours

GCSE English & Maths (Grade C/4 or above)

Job description

Join Our Rough Sleeper Outreach Team – Make a Real Difference

We have an exciting opportunity to join Solihull Council’s Rough Sleeper Outreach Team as a Rough Sleeper Outreach/In-Reach Worker.

In this role, you’ll work directly with individuals who are rough sleeping or at risk of homelessness, providing compassionate, practical support to help them access accommodation and essential services. You’ll play a vital part in building pathways that prevent people from becoming entrenched in street culture and ensure that any accommodation secured is sustained through proactive, ongoing support.

This is a rewarding position for someone who believes in their ability to make a positive impact and enrich the lives of vulnerable adults. You’ll be joining a motivated and successful team committed to ending rough sleeping in Solihull.

What You’ll Do

• Deliver assertive outreach to rough sleepers and those at risk of homelessness.
• Support individuals to access accommodation and wraparound services.
• Build local pathways and processes to prevent homelessness and sustain tenancies.
• Work flexibly across outreach and in-reach settings to provide ongoing support.

What We’re Looking For

• GCSE English & Maths (Grade C/4 or above) or equivalent.
• Working in homelessness or housing-related services.
• Supporting vulnerable or homeless individuals, including case coordination, assessment, and outreach.
• Strong partnership working with statutory and voluntary agencies.
• Ability to work flexibly, including early mornings, evenings, and weekends when required.
• A valid driving licence and access to a car.

If you’re passionate about making a difference and want to be part of a team that is changing lives, we’d love to hear from you.

What we offer

• A friendly, supportive, and inclusive working environment.
• A range of flexible working options.
• Generous annual leave plus the option to buy up to 10 extra days Attractive staff benefits.
• A Flexitime scheme.
• Access to our Employee Assistance Programme – a 24‑hour independent, free and confidential advice and support service.
• Family and carer-friendly policies.
• Access to the Local Government Pension Scheme.
• Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

Whilst this post is offered on a fixed term basis, we would welcome applications from internal applicants seeking a secondment opportunity. If you wish to proceed as a secondment, please gain your line manager’s approval before applying.

To apply please click on the link below. Your application should be in your own words and reflect your own personal experiences.

If you have a specific question or require further information regarding this post, please contact Sophie Perrett, Rough Sleeper Manager, Tel: [phone] or at [e-mail] or Jen Mason, Commissioning and partnership manager at [e-mail]

Closing date: 11th January 2026

Interview date: 22nd January 2026

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment

This post requires the following Disclosure and Barring check: DBS Enhanced Adults

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

Attached documents
Job description and person specification