Room Attendant

Leonardo Hotel Cardiff; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prominent hotel in Cardiff is looking for a dedicated Room Attendant to ensure cleanliness and presentation of guest rooms and bathrooms. Responsibilities include dusting, refreshing towels, making beds, and reporting maintenance issues. Flexibility in working hours with opportunities for overtime is offered. Join a vibrant team that values hard work and personal growth, complemented by extensive training programs and perks such as special room rates and a pension scheme.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Access to Pension Scheme and Wellbeing Support

Ongoing job-related training

Qualifications

• Positive energy and ability to work as part of a team.
• Commitment to maintaining cleanliness and presenting a welcoming atmosphere.

Responsibilities

• Dust, polish, and vacuum rooms.
• Refresh towels and linen as required.
• Strip and make beds.
• Clean bathrooms.
• Report maintenance issues and safety hazards.
• Work collaboratively to exceed guest expectations.

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime . Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Here are some of the key responsibilities for a Room Attendant :

• Dusting, polishing, vacuuming
• Refreshing of all towels and linen as required
• Stripping and making beds
• Cleaning bathrooms
• Reporting any maintenance issues and safety hazards
• Working as part of a vibrant team to exceed our guests’ expectations.

Some of the perks our colleagues enjoy include :

• Special rates on Leonardo Hotel rooms across the UK & Europe : get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme : for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme : earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate : we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff : access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Room Attendant, you will :

• Be yourself!
• Bring your positive energy to work with you every day
• Build a great rapport with the team members around you

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!