Room Assistant - Weekends

Village Hotels; Chandler's Ford; On-site; GBP 23,000; Full time

Job summary

A leading hotel chain is seeking a Room Assistant for weekends in Chandler's Ford. The role involves ensuring high cleanliness standards in hotel rooms while engaging positively with guests. You will have the opportunity to work in a fun and supportive environment, with a range of employee benefits including discounts, wellness programs, and flexible working hours. If you're someone who enjoys making guests feel welcome and has a keen eye for detail, this could be the perfect role for you.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Flexible working hours

Employee Assistance Programme

Staff recognition events

Enhanced maternity and paternity benefits

Qualifications

• Must enjoy working in a fast-paced environment.
• Ability to maintain high standards of cleanliness.
• Strong interpersonal skills to engage with guests.

Responsibilities

• Ensure hotel bedrooms meet cleanliness standards.
• Exceed guest expectations through personal service.
• Collaborate effectively with other departments.

Skills

Attention to detail

Communication skills

Team collaboration

Job description

Room Assistant - Weekends

Village Hotels, Chandler's Ford

£22,092 per year - estimated?

NEW

Overview

Our Housekeeping team plays a critical role in ensuring guests are wowed when they walk into one of our fabulous hotel bedrooms. Cleanliness is key, and we look for Housekeepers that leave no pillow unturned, no drawer unchecked, and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further. Work, Grow, Play! At Village Hotel Club, we embrace personality, individuality, and fun, creating lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs opening from Aberdeen to Bournemouth and beyond, we rely on you to deliver service that sets us apart.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend and includes breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on food and drink purchased on/off shift at any Village Hotel Pub & Grill.
• 30% discount on/off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A mobile gaming training platform for engaging cross‑area training.
• Discounts and cashback offers on many high‑street brands and supermarkets.
• Well‑being and healthcare benefits, monthly well‑being programmes to support mental health.
• Mental health first aiders and up to 2 mental health days per annum.
• Financial wellbeing support, salary drawdown via Wagestream.
• Employee Assistance Programme, support and counselling.
• Flexible working hours.
• Fun, supportive, inclusive work environment with regular team events.
• Reward and recognition incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Birthday off guaranteed.
• Discounted Health Cash plan and sick pay insurance.
• Host of BIG People Days to celebrate, reward and recognise our employees and local communities.
• Enhanced maternity and paternity benefits and pay.
• Company pension scheme.
• Life insurance.

T&C's apply based on your contract.

Responsibilities & Expectations

• Always look to go one step further and exceed expectations.
• Enjoy learning about guests to personalise their experience.
• Work fast and efficiently while maintaining high standards.
• Have a keen eye for detail.
• Collaborate effectively with team and other departments.
• Own performance, taking pride in success and customer satisfaction.
• Radiate an infectious smile and awesome personality.

Join Us

Come and be part of something new and special – Work, Grow & Play the Village Way!