Roadside Rescue Mechanic - Stevenage

The Automobile Association; Stevenage; Remote; GBP 37,000 - 60,000; Full time

Job summary

A leading roadside assistance company in Stevenage is looking for a Roadside Rescue Mechanic. You will diagnose and fix vehicle issues on-site, providing excellent customer service. The role offers a base salary of £37,152 plus location allowance and opportunities for top performers to earn over £60,000. Ideal candidates have relevant qualifications and a full driving licence. Benefits include paid travel from home and extensive training.

Benefits

Free breakdown cover

23 days holidays

Up to 7% pension contribution

Dedicated Employee Assistance Programme

24/7 remote GP service

Qualifications

• Must hold a full category B driving licence with 6 points or less.
• Willing to work shifts including evenings, weekends, and Bank Holidays.

Responsibilities

• Communicate effectively with customers to diagnose issues.
• Work independently and as part of a team across various locations.
• Utilize technical skills to resolve vehicle problems on-site.

Skills

Customer communication

Diagnostics

Problem-solving

Technical expertise

Education

NVQ3 in Vehicle Maintenance and Repair

Job description

Roadside Rescue Mechanic - Stevenage

THE AA
UK
Full time
REMOTE

Overview

As our Roadside Rescue Mechanic, you\'ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we\'ll go the extra mile for you, with training, support and opportunities for development.

Base Salary: £37,152 plus £3,598 location allowance

The base salary is achieved on a working week on average of 40 hours.

Top performers can earn upwards of OTE £60,000!

Compensation and benefits

• Location allowance eligibility is based on your home postcode
• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion
• Each year, choose your standby hours preferences to suit your lifestyle and work life balance
• Van, full Uniform, Boots, and the best available equipment
• Free breakdown cover from day one
• 23 days holidays (increases with service)
• Up to 7% company pension contribution
• A famous brand that our customers love with industry leading training
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

This is the job

More importantly you'll be the friendly face of the UK's largest motoring organisation. To our members, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again, forging confidence for drivers now and for the future.

What will I be doing?

• A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
• A fixer/problem solver: You will relish utilising your technical expertise to solve a variety of issues. Whether that's fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.

What do I need?

You\'ll need:

• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
• It\'s essential that you have a full category B driving licence, with 6 points or less.
• Be happy working shifts, which could include evenings, weekends and Bank Holidays.

Additional information

For more information on our full benefits package, including discounted home and motor insurance, take a look at our website.

As a valued team member, you\'ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you\'re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you\'re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

Ready for anything? Apply Today

Notes

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