Roadside Mechanic

Rac; Newport; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading roadside service provider in the UK is seeking a Roadside Technician to provide expert mechanical repair and diagnostic services. The role includes delivering exceptional member service while tackling a variety of roadside challenges. A Level 2 qualification in vehicle maintenance and a full UK driving license are required. Additionally, candidates should possess strong problem-solving skills and maintain composure under pressure. Competitive salary package with bonuses and benefits included.

Benefits

Base pay of £35,000 with OTE of £60,000

Free RAC Ultimate breakdown cover

Generous holidays of 23 days plus bank holidays

Pension plan with matched contributions

24/7 wellbeing support helpline

Qualifications

• Proven technical, electrical, and diagnostic experience required.
• Full UK driving licence essential.

Responsibilities

• Deliver expert mechanical roadside repair and vehicle diagnostics.
• Provide emergency breakdown support across the UK.
• Ensure outstanding member service on the roadside.

Skills

Mechanical expertise

Problem-solving skills

Customer-focused approach

Calm under pressure

Education

A Level 2 light vehicle maintenance qualification

Job description

Overview

Join the RAC as a Roadside Technician. You’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside — combining your technical expertise with outstanding member service.

We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you\'re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety — this is it.

No CV required when you apply – it\'s easier than ever to start your journey with us.

What you’ll need

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.

You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside — combining your technical expertise with outstanding member service.

We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

Benefits

• Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
• Generous holidays – 23 days plus bank holidays (rising to 25 with service)
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
• Wellbeing support – 24/7 confidential support helpline for you and your family
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal

What we’re after

• You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
• You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery — no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
• You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.

Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.