Revenue Collections Specialist

Guildways; Guildford; On-site; GBP 22,000 - 24,000; Full time

Job summary

A financial recovery firm in Guildford is seeking a Customer Collections Executive to enhance revenue through effective collection strategies. The ideal candidate will possess excellent communication and problem-solving skills while ensuring compliance with collection policies. This full-time, office-based role offers a competitive salary, performance incentives, and a comprehensive benefits package, including staff discounts and ongoing training. Interested applicants are encouraged to apply promptly.

Benefits

Regular Staff Events

Incentive Scheme with quarterly bonus

Staff Benefits Package with discounts

Ongoing staff training

Qualifications

• Knowledge of financial recovery CRM systems preferred.
• Good knowledge of collection processes and debt collection policies.
• Ability to work well under pressure.

Responsibilities

• Increase revenue through target mechanisms.
• Achieve collection targets set and manage monthly collector targets.
• Improve productivity through streamlined efficiencies.

Skills

Excellent People Skills

Computer Literacy (Microsoft Office - Excel, Word)

Excellent Communication skill (written & verbal)

Strong customer service skills

Ability to Problem Solve

Attention to Detail

Education

GCSE or Post GCSE Qualification

Tools

CRM systems

Job description

A financial recovery firm in Guildford is seeking a Customer Collections Executive to enhance revenue through effective collection strategies. The ideal candidate will possess excellent communication and problem-solving skills while ensuring compliance with collection policies. This full-time, office-based role offers a competitive salary, performance incentives, and a comprehensive benefits package, including staff discounts and ongoing training. Interested applicants are encouraged to apply promptly.