Retail Team Leader: Drive Service & Store Growth

Home Bargains; Lochyside; On-site; GBP 31,000; Full time

Job summary

A family-run discount retailer in Scotland is seeking a Store Team Leader to guide a team and ensure exceptional customer service. You will oversee daily operations, prioritize customer satisfaction, and meet performance targets. The ideal candidate has supervisory experience in retail or hospitality, strong organizational and communication skills. This role offers a competitive salary of £30,887 FTE and various employee benefits.

Benefits

28 days annual leave

Contributable company pension scheme

10% store discount

Death in Service Benefit

Long service recognition scheme

Access to training programmes

Employee Assistance Programme

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.
• Demonstrate competencies in prioritizing and organizing work, customer focus, communication, and supervision.

Responsibilities

• Guide colleagues to ensure high store standards.
• Prioritize customer satisfaction and maintain a safe store environment.
• Support daily performance goals and achieve store targets.

Skills

Supervisory experience

Customer focus

Effective communication

Organizational skills

Job description

A family-run discount retailer in Scotland is seeking a Store Team Leader to guide a team and ensure exceptional customer service. You will oversee daily operations, prioritize customer satisfaction, and meet performance targets. The ideal candidate has supervisory experience in retail or hospitality, strong organizational and communication skills. This role offers a competitive salary of £30,887 FTE and various employee benefits.