Retail Team Lead - Holidays, Service & Growth

TUI; Leigh on Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading travel company in Leigh on Sea seeks an Assistant Manager for their Eastwood store. You will inspire and coach your team to deliver exceptional customer service and sales of holidays and additional products. This role involves working flexible hours, motivating team members, and improving customer satisfaction. A passion for team leadership and a commitment to customer experience is essential. Competitive salary of £13.30 per hour plus commission and benefits.

Benefits

Commission scheme

Holiday benefits

Health and Wellbeing programs

Career development investments

Pension scheme

Qualifications

• Proven passion for leading by example and delivering excellent customer service.
• Confident and fun motivator with a strong drive to achieve goals.
• Able to work a varied shift pattern each week.

Responsibilities

• Lead by example and role model company values.
• Coach and develop the team to reach high performance.
• Monitor customer feedback and improve satisfaction.

Skills

Customer service

Team leadership

Sales motivation

Multi-tasking

Adaptability

Job description

A leading travel company in Leigh on Sea seeks an Assistant Manager for their Eastwood store. You will inspire and coach your team to deliver exceptional customer service and sales of holidays and additional products. This role involves working flexible hours, motivating team members, and improving customer satisfaction. A passion for team leadership and a commitment to customer experience is essential. Competitive salary of £13.30 per hour plus commission and benefits.