Retail Supervisor

Toolstation Ltd; High Wycombe; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Retail Supervisor in High Wycombe to provide excellent customer service and support the Store Manager. The position emphasizes teamwork and delivering great service, with no prior retail experience required. The role comes with various benefits, including holidays, pension scheme, and discounts. Join a fast-growing company committed to your development.

Benefits

22 days' holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

Discounts across retail partners

Qualifications

• No prior retail experience required; focus on delivering great service.
• Be flexible and engage with the team.
• Possess a positive and fun demeanor.

Responsibilities

• Support the Store Manager and motivate the team.
• Check and unpack deliveries, stock shelves, and clean the branch.
• Provide a great customer experience with a smile.

Skills

Teamwork

Customer service

Reliability

Positive attitude

Job description

Overview

Retail Supervisor in High Wycombe — 30 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy.

This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter. If you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Responsibilities

• Supporting: Stand in for the Store Manager in their absence, motivate and engage the team, and coach the team to grow sales and achieve targets.
• Mucking in: Check and unpack deliveries, stock shelves, clean the branch, and put orders together.
• Delivering great service: Provide a great customer experience with a smile and coach the team to do the same.
• Asking questions and building relationships: Ensure customers leave the branch with everything they need for the job.
• Building a fun working environment: Maintain product availability and high branch standards, making the branch a place people enjoy working at.

What you’ll bring

• Hard work and passion: You don’t need retail experience; be focused on delivering great service and we’ll teach you the rest.
• A love of teamwork: Be happy to muck in and get your hands dirty.
• A positive attitude: Ensure our customers have a great experience in the branch.
• Reliability: Be there when we need you, be flexible and fun to be around.
• Yourself: Bring your whole self to work and let your true personality shine through.

What you’ll get

You’ll have opportunities to express your personality and potential, with training and development through Toolstation Academy and the Travis Perkins Group. We aim to support you every step of the way with development opportunities to advance in retail.

• 22 days’ holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers
• Family friendly policies around maternity, paternity, adoption and surrogacy

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.