Retail Supervisor

Toolstation Ltd; Farnborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Farnborough is seeking a Retail Supervisor to support the Store Manager and drive team engagement. Responsibilities include delivering excellent customer service, managing stock, and motivating the team. Candidates need to have a positive attitude and a desire to learn, as no previous retail experience is required. This role offers extensive development opportunities within the company, along with a competitive benefits package including holiday allowances and discounts.

Benefits

22 days' holidays + Bank Holidays

Company pension scheme

Life assurance

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Recognition awards

Discounts at over 1000 other retailers

Family friendly policies

Qualifications

• No retail experience needed, focus on great service.
• Willingness to work as part of a team.
• Ability to maintain a positive customer experience.
• Reliability and flexibility in work scheduling.

Responsibilities

• Stand in for Store Manager and motivate the team.
• Manage deliveries and stock, ensuring branch cleanliness.
• Deliver customer service and coach the team.
• Build relationships with customers to fulfill their needs.
• Maintain high branch standards and a positive working environment.

Skills

Teamwork

Positive attitude

Customer service

Reliability

Job description

What you’ll do

Retail Supervisor in Farnborough, 30 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.

Day‑to‑day

• Supporting – stand in for the Store Manager in their absence, motivate and engage the team, coach the team to grow sales and achieve targets.
• Mucking in – check and unpack deliveries, stock shelves, clean the branch and put orders together.
• Delivering great service – provide a great customer experience with a smile on your face, no matter how busy you are, and coach the team to do the same.
• Asking questions and building relationships – make sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment – maintain our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you’ll bring

• Hard work and passion – you don’t need retail experience. Just focus on delivering great service and we’ll teach you the rest.
• A love of team work – be happy to muck in and get your hands dirty.
• A positive attitude – make sure that our customers have a great experience while in our branch.
• Reliability – be there when we need you, be flexible and fun to be around.
• Your whole self – bring your whole self to work and let your true personality shine through.

What you’ll get

You’ll find every opportunity to be yourself and bring your personality and potential to work, plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. We’ll support all the way with training and development, including access to our very own Toolstation Academy programmes.

• 22 days’ holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers
• Family friendly policies around maternity, paternity, adoption and surrogacy

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self‑builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.

To apply

Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.