Retail - Store Advisor(Yitian Holiday)

ON RUNNING; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading running brand in London is looking for a Store Advisor to join their team. The role requires an entrepreneurial spirit and a strong commitment to customer service. Responsibilities include communicating brand values, achieving store targets, and engaging with customers during store events. Ideal candidates will have a Bachelor's Degree and possess strong interpersonal skills. This position requires flexibility to work evenings and weekends, aiming to create a welcoming atmosphere for all customers.

Qualifications

• A collaborative team player with strong interpersonal and communication skills.
• Ability to greet customers in English.
• Enjoy a life with sport spirits.

Responsibilities

• Continuously embody and communicate On's values to customers.
• Provide exceptional customer service in a proactive way.
• Work with the Store Leader to achieve store targets.

Skills

Customer service

Interpersonal communication

Team collaboration

Problem-solving

Education

Bachelor's Degree or equivalent experience

Job description

In short We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Your Mission

• Continuously and passionately embody and communicate On's values and brand philosophy to customers
• Provide exceptional service to each and every customer in a proactive and positive way
• Be part of On's community activity and lead the event in the future
• Work together with Store Leader and team to achieve store target and retail performance
• Act as the in-store troubleshooting expert for On's store systems
• Create an inclusive experience by treating all customers with respect
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Your story

• We are looking for people with entrepreneurial and team spirit to join us
• Bachelor's Degree; the combination of experience and education will be considered
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Strong performer in previous roles
• Ability to greet customers in English
• Ability to work weekends, evenings and holidays as needed
• Enjoy your life with sport spirits