Retail Security Officer

Mitie; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security service provider in the UK is seeking a Retail Security Officer to ensure a safe shopping environment and deliver exceptional customer service. Responsibilities include patrols, using CCTV for crime reduction, and collaborating with store management and the police. Preferred candidates will hold a current SIA licence, with training provided in some cases. The position offers contracted hours and various employee benefits.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to employee benefits including financial services

Progression and development opportunities

Paid breaks

Qualifications

• Must have a full 5-year checkable employment/education history.
• Preferably hold a current SIA licence or equivalent certificates.
• Ability to deliver exceptional customer service.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support crime reduction.
• Liaise with store management and local police.

Skills

Customer service

CCTV operation

Communication

Education

Current SIA licence or certificates

Job description

Overview

Pay rate: 12.60

Various shifts (to be discussed at interview).

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits of working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid