Retail Security & Customer Safety Officer

Mitie; Andover; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Andover is seeking a Retail Security Officer to deliver exceptional customer service while maintaining a safe shopping environment. Responsibilities include conducting patrols, utilizing CCTV systems, and liaising with store management and police. Candidates should ideally hold a current SIA license or be willing to undergo training. Benefits include contracted hours, annual leave, a pension scheme, and access to various employee benefits.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Progression and development opportunities

Qualifications

• Current SIA licence or willingness to undergo training.
• Full 5-year checkable employment/education history is mandatory.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.
• Liaise with management and police.
• Wear Body Worn CCTV for safety.

Skills

Customer service

Patrolling

CCTV operation

Communication

Education

SIA licence or certificates

5-year checkable history

Job description

A leading security services provider in Andover is seeking a Retail Security Officer to deliver exceptional customer service while maintaining a safe shopping environment. Responsibilities include conducting patrols, utilizing CCTV systems, and liaising with store management and police. Candidates should ideally hold a current SIA license or be willing to undergo training. Benefits include contracted hours, annual leave, a pension scheme, and access to various employee benefits.