Retail & Sales Team Leader

Red Carpet Ready Ltd; South Kesteven; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading dress specialist retailer in the UK seeks a Senior Retail & Sales Team Leader. This role involves leading a dynamic sales team, delivering exceptional customer service, and creating staff development schemes. Offering a competitive salary package up to £34,000, plus benefits such as uncapped overtime and generous staff discounts. Ideal candidates will have strong leadership skills, a proactive attitude, and a passion for retail sales, ensuring effective team management and superior customer service.

Benefits

Generous staff discounts (20%)

Regular company events

30 days annual leave including Bank Holidays

Focus on career progression

Qualifications

• Charisma and personality that customers will love.
• Ability to lead a retail sales team effectively.
• Competence in IT and document creation.

Responsibilities

• Lead and manage a retail sales team effectively.
• Create and deploy staff workload plans.
• Deliver exceptional customer service experiences.

Skills

Strong communication

Leadership

Attention to detail

Sales expertise

Proactive attitude

Tools

Microsoft Office

Job description

On your shift, you may be leading the shop floor sales teams and serving over 500 customers on a busy weekend. You will be the initial meet and greet host to our customers, so must be clear, comfortable, and confident when addressing large groups. This role is primarily based at our Shopping Venue & HQ Branston, Lincoln. Some of your key responsibilities: Staff Management

Trade Counter Assistant / Driver

HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday

SALARY: £27,936 basic salary per year, BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare, Cash…

Responsibilities

• Create and deploy staff workload plans with daily staff briefings, continually completing staff checkbacks and ensuring all tasks are completed with no stone unturned; being dynamic is key to this role.
• Manage a team of up to 10 individuals across varying shift times, proactively evaluating an ever‑evolving daily workload list.
• Oversee assess the training from your team to ensure consistency throughout.
• Craft & manage staff development schemes, which take staff from being new recruits to fully‑fledged sales staff through achieving set KPIs and milestones.
• On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service experience to over 500 customers on a busy weekend.
• Be an ambassador to providing first‑class service to our customers.
• You will be the initial Meet & Greet Host to our customers.
• Lead and organise your team during the goods‑in process, allocating and dispatching orders.
• Ensuring that staff deal with customers correctly and that calls are answered efficiently and correctly.
• As a key‑holder, you will be a problem solver across the site e.g. payment machines, phone system, Wi‑Fi/broadband, general site maintenance, floods etc. including call‑outs where necessary.
• Leading the sales team.
• Hitting targets and advising all staff of company changes to products/processes.

Qualifications & Person Specification

• Charisma and the right personality that your customers will love and remember.
• Ability to sell & lead a retail sales team.
• A strong communicator & proactive individual, with high attention to detail.
• Competent at using Microsoft Office software, email & IT‑savvy to a good standard.
• Ability to create documents & presentations to a high standard.
• Desire to work in a fast‑paced, dynamic & entrepreneurial business.
• Ability to set & review KPIs & bonus incentives for your sales team.
• Ambitious, committed, C reward driven.
• Energetic & strong when dealing with customers to maintain exceptional levels of customer service & sales.
• The ability to work across different areas of the business including customer service, sales, goods‑in, order allocation and dispatches.

Nights Machine Operator - 4on 4off Northwood

About the Role: Are you technically and mechanically minded, and ready to play a key "roll" in producing high‑quality tissue, kitchen towels and facial tissue? You may see many of our brands in your local supermarket, and you may even have some of them in your home!

• Charisma and the right personality that your customers will love and remember.
• Ability to sell & lead a retail sales team.
• A strong communicator & proactive individual, with high attention to detail.
• Competent at using Microsoft Office software, email & IT‑savvy to a good standard.
• Ability to create documents & presentations to a high standard.
• Desire to work in a fast‑paced, dynamic & entrepreneurial business.
• Ability to set & review KPIs & bonus incentives for your sales team.
• Ambitious, committed C reward driven.
• Energetic & strong when dealing with customers to maintain exceptional levels of customer service & sales.
• The ability to work across different areas of the business including customer service, sales, goods‑in, order allocation and dispatches.

Senior Retail & Sales Team Leader – Red Carpet Ready

Due to ongoing growth, we are searching for a Senior Retail & Sales Team Leader to join us at Red Carpet Ready, the UK’s Largest Dress Specialists! Along with a salary package of up to £34,000 per annum, we offer a range of benefits including:

• Uncapped overtime during peak season (August – May)
• Generous staff discounts (20%)
• Regular company events
• 30 days annual leave, including Bank Holidays
• A focus on promoting & developing staff within the company, with a focus on career progression.
• Company trips
• Staff recognition and reward evenings
• Closure on Mothers/Fathers Day & during Christmas (unlike most other retailers)