Retail Sales Assistant

Machine Mart; Hempstalls; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK retailer seeks dedicated individuals to join their team, focusing on providing exceptional customer service and selling technical products. Ideal candidates will have experience in retail customer service and be self-motivated. The position offers various benefits, including staff discounts, healthcare cash plans, and a pension scheme.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Role specific training and development

Qualifications

• Prior experience in a retail customer service environment.
• Knowledge of technical products sold in the store.
• Ability to provide honest advice to customers.

Responsibilities

• Join a small team to deliver a great customer experience.
• Explain technical equipment in an understandable manner.
• Achieve challenging sales targets.

Skills

Experience in selling technical products

Customer service orientation

Accurate and numerate skills

Basic computer literacy

Self-motivated

Job description

What you\'ll be doing

• You\'ll be joining a small team of between 4 - 6 members
• You\'ll be committed to delivering a great customer experience
• You\'ll be working up to 45 hours per week
• You\'ll be explaining technical equipment in an understandable manner
• You\'ll be committed to offering honest advice and building a rapport with customers
• You\'ll ensure that you exceed our customers\' expectations and reassure them when they\'re bewildered by choice
• You\'ll be working hard as part of the team in achieving challenging sales targets

What you\'ll need - skills and experience

• You\'ll have previous experience in selling technical products to customers
• You\'ll have experience in a retail customer service orientated environment
• You\'ll have previous experience in dealing with customers
• You\'ll have practical experience / knowledge of some or all of our product range
• You\'ll possess strong accuracy and numeracy skills
• You\'ll possess basic computer literacy
• You\'ll be self motivated and have a can-do attitude

Benefits

• Staff Discounts
• Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you\'ll be working: Machine Mart are the UK\'s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: