Retail Sales Advisor/Manager (Jewellery)

Select Appointments; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent independent jewellery retailer in Norwich is seeking an enthusiastic individual with a strong background in jewellery retail and sales skills. The role involves managing customer relationships, handling bespoke orders, and ensuring customer satisfaction while maintaining administrative records. Ideal candidates will have experience in independent retail settings and a passion for jewellery. Competitive salary and a supportive team environment are on offer. Join a company that values expertise and personality.

Benefits

Competitive salary

Supportive team environment

Valued employee contributions

Qualifications

• Experience in independent jewellery retailers, understanding the unique aspects of such businesses.
• Strong sales record with the ability to build customer loyalty.
• Ability to manage paperwork and keep accurate records.

Responsibilities

• Manage customer relationships and handle bespoke orders.
• Process commissions and ensure customer satisfaction.
• Organise and maintain own administrative records.

Skills

Jewellery retail experience

Sales skills

Customer relationship management

Organisational skills

Job description

Select are recruiting for an exciting opportunity at an established independent jewellery retailer in Norwich. This is a fantastic role for someone who thrives in a specialist retail environment, has jewellery experience and understands what makes independent businesses different.

You'll be joining a talented team in a thriving independentbusiness. Working five days a week which will include some Saturday cover, you'll be a key part of their sales operation. You'll manage customer relationships, handle bespoke orders, process commissions, and ensure every customer feels valued and understood. You'll also manage your own admin—keeping your own records tidy and ensuring nothing falls through the cracks.

WhatMy Client Is Looking For

Above all,they need someone with genuine independent jewellery retail experience. You've worked for independents before, not high street chains, and you understand the difference. You're a natural salesperson with a proven track record of closing deals and building customer loyalty. Your personality is warm and engaging—customers want to spend time talking to you.

You're organised and capable of managing your own paperwork and records—bespoke orders require precision, and they need someone who can keep themselves on top of that while delivering great sales.

You're bright, enthusiastic, and genuinely interested in jewellery and what my client does.

Desirable Experience

Gold buying knowledge is a real bonus. Social media experience—particularly TikTok—is desirable but not essential;they have a strong social presence and would love someone who could helpthem develop that further.

The Level

My client isflexible on the level. Whether you're a Store Assistant, experienced associate, or Store Manager, we're interested in talking to you if you have the right experience and attitude.

What's on Offer

Competitive salary, a supportive team environment, and the chance to work somewhere that genuinely values expertise and personality. You'll be part of a business where your contribution really matters.

If you're an independent retail professional with strong sales skills, jewellery knowledge and experience and the self-organisation to manage your own admin, we'd love to hear from you.