Retail Relief Security Officer

Mitie; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider is seeking a Relief Retail Security Officer for the West Quay Shopping Centre in Southampton. The candidate will be responsible for patrolling, responding to suspicious activities, and engaging with customers. The role offers a pay rate of £13.09 per hour and includes various benefits such as a pension scheme and employee discounts.

Benefits

Employee Shares Scheme

Staff Retailer Discount

Extensive Training Package

Pension Scheme

Childcare Vouchers

Qualifications

• Must be a team player with an enthusiastic attitude.
• Ability to work on own initiative is required.
• Excellent communication skills are essential.

Responsibilities

• Working outside in various weather conditions, performing regular patrols.
• Act as the first point of contact for clients and customers.
• Spot and stop suspicious activities, reporting to the Security Shift Manager.

Skills

Team player

Excellent communication skills

Calm under pressure

Ability to work on own initiative

Flexible approach

Job description

Overview

Relief Retail Security Officer - West Quay Shopping Centre, Southampton

Mitie has a great opportunity in Hammerson West Quay Shopping Centre. We are looking for an experienced candidate to join the team on site. As the role of a Security Officer, you will take a lead role on site as and when required with a pay rate of £13.09 per hour on a flexible rota that will cover days, nights, weekends and bank holidays.

Benefits

• Employee Shares Scheme
• Staff Retailer Discount
• Westquay Discount Scheme
• Pension Scheme
• Extensive Training Package
• Childcare Vouchers
• Competitive Holiday allowance
• Competitive Pay Rate
• Share Incentive Plan
• Save as you earn
• Virtual GP
• Employee Assistance & Counselling

Job Description

• There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
• The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
• As the first point of contact for to all customers and clients, the Security Officer must have geographically aware of their local surroundings.
• The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
• Report to the Security Shift Manager - they must record, report and escalate all sightings and arrests on a regular basis.

Qualifications

• The Security Officer will need to be a team player with an enthusiastic attitude.
• The Security Officer should be able to work on own initiative.
• Flexible Approach to work to suit the business needs.
• Excellent communication skills are required both written and verbal.
• It is important the Security Officer is calm under pressure.