Retail Operations Assistant - Stock & Customer Experience

Marks and Spencer plc (UK); Epsom and Ewell; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading retail company in Epsom and Ewell is seeking a Customer Assistant for operations. In this physically demanding role, you'll support retail operations by serving customers efficiently and maintaining store presentation. You must be adaptable and a strong team player while utilizing digital tools to manage stock and deliveries. If you're committed to delivering excellent service and enjoy a fast-paced environment, this is the role for you. Join us and make an immediate impact.

Qualifications

• Must be 18 years of age or older.
• Commitment to excellent customer service.
• Ability to adapt to changing situations.

Responsibilities

• Serve customers efficiently on the shop floor and at service points.
• Keep the store stocked and clean.
• Monitor daily sales targets and promotions.
• Engage with customers to understand their needs.
• Build expert product knowledge.

Skills

Flexibility

Digital confidence

Team player

Strong communication skills

Good level of digital capability

Job description

A leading retail company in Epsom and Ewell is seeking a Customer Assistant for operations. In this physically demanding role, you'll support retail operations by serving customers efficiently and maintaining store presentation. You must be adaptable and a strong team player while utilizing digital tools to manage stock and deliveries. If you're committed to delivering excellent service and enjoy a fast-paced environment, this is the role for you. Join us and make an immediate impact.