Retail Manager - Food Service & Customer Experience Lead

Compass Group; Barry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering company is seeking a full-time Retail Manager in Barry, UK, who is passionate about exceptional food and customer service. The ideal candidate will have a minimum of two years of management experience and possess excellent communication skills. Responsibilities include supervising teams, overseeing operations, and ensuring compliance with Health & Safety standards. The role offers a range of benefits including a contributory pension, discounts, and opportunities for career advancement within the company.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and mindfulness classes

Qualifications

• Minimum of two years of management experience in a similar sector.
• Experience in managing teams in a customer service environment.
• Demonstrated financial acumen.

Responsibilities

• Supervise teams to deliver impeccable food and customer service.
• Oversee in-unit operations including managing inventories.
• Communicate regularly with line manager to monitor KPIs.
• Identify opportunities for new service concepts to drive sales.
• Implement and review Health & Safety standards.

Skills

Management experience

Financial acumen

Communication skills

Organizational skills

Customer service

Job description

A leading catering company is seeking a full-time Retail Manager in Barry, UK, who is passionate about exceptional food and customer service. The ideal candidate will have a minimum of two years of management experience and possess excellent communication skills. Responsibilities include supervising teams, overseeing operations, and ensuring compliance with Health & Safety standards. The role offers a range of benefits including a contributory pension, discounts, and opportunities for career advancement within the company.